Heinola Holidays

A very efficiently run apartment hotel. Check in and check out was totally self serviced. Hotel communication for the check in instructions came a week in advance. The room was fully equipped with washing machine and dish washer. The common area has a pool table and many games. There is also a common kitchen area which smells stuffy and not cleaned after use. The allocated room has very high ceiling, two beds were placed in the mezzanine level which is accessible by a very steep staircase. It was unclear how to operate the air conditioning in the room, no instructions were available. No staff was on site at the stated operating time to offer any help. It was very hot in the room and I didn't sleep well.

There were many niggles with the bedroom that should not have been there. Some were immediately cleared others required work around as maintenance was not available during the 3 nights of our stay. It is a boutique hotel with no kitchen to speak of. Breakfast is plentiful,hot food is limited to what can be prepared before you. e.g. croissants, crepes and pains au chocolat from frozen put into the oven alongside the buffet You are required to reserve a 45 minute slot for your party to have breakfast from the buffet.

We really enjoyed our stay at Bob W Kamppi, the prosperity and the rooms are beautifully designed and the locations is excellent - lots of nice cafes, restaurants, shops etc. at a walking distance. Both the app and communicating with the team via WhatsApp worked great as well. The only „minus points“ for us were regarding the small-ish size of the co-working space/lounge and the throw on the bed having some stains. Would definitely recommend this stay for anyone visiting Helsinki!

Well designed property in a very convenient location! The room was really cute and I loved that they listed the design details with some local options. Also very nice bath products. The only thing I didn’t like is that if something goes wrong, it’s not easy to get into immediate contact with a human to help. But I guess that’s part of having a contactless hotel. Otherwise it was great and I’d stay again!

Amazing location, easily walkable to the city centre (about 10 minutes away). Great value for money and easy check-in and check-out systems.