Helenental Holidays

Great location. Room was clean.

The rooms were really nice, staff was very accommodating. The rooms didn’t have phones to call the helpdesk, but they did have WhatsApp, which allowed you to communicate with them. The bar upstairs was amazing for late night drinks and good ambience.

Cannot beat the location

Our stay at The Leo Grand in Vienna was excellent and very memorable. Check-in was friendly and efficient, and we were pleasantly accommodated earlier than the official check-in time. The room was spacious, elegant, and beautifully decorated. The handwritten welcome note, along with wine and cookies, felt genuinely warm and thoughtful. The complimentary minibar added extra comfort. We especially enjoyed the complimentary afternoon and late-evening service in the restaurant. Drinks, fruits, and desserts were elegantly arranged, creating a warm atmosphere with lovely Christmas vibes. Breakfast was superb. The menu offered a rich selection, the food was well prepared, and the service was fast and professional. One moment deserves special mention. We had an early flight and realized very late that we would miss breakfast. Mira honestly explained it was too late to request a breakfast box, which we fully understood. However, at around 5 a.m., after a quick check-out, she surprised us with a carefully prepared breakfast box including hot coffee, fruit, apples, and sandwiches. Her thoughtful gesture made a perfect ending to our stay. The hotel’s location is unbeatable, with many of Vienna’s highlights within walking distance. A few constructive suggestions. Assistance with luggage at check-in would be helpful, especially for guests with large suitcases. The bathroom and toilet are fully separated and not adjacent, which feels somewhat inconvenient.

Hotel really well located for travelling across the city in all directions. In a nice neighbourhood and has lovely staff. Rooms was lovely and shower outstanding. Breakfast nice. Only negative was I asked for twin room but this was not allocated. Despite this would recommend this hotel and would defo stay here again