Hellidon Hotel Guide - Hotels with Spa in Hellidon, Daventry

"If I could leave a minus rather than a 1 star I would. Atrocious staff - reception and management. Absolutely clueless with knowing how to deliver an efficient service. They subjected me to walking into MY allocated room to find a couple having “playtime”. They falsely advertised half price meals in January 2026 and then charged full price stating it was only valid until 29/01…..! No covenants on the advertising to validate this. ASA and Trading Standards are now investigating. Pool area and changing rooms are inferior and need modernising. Electricity tripped out constantly, rude electrician and lack lustre staff not wanting to take any responsibility. I would never stay in a best western again. I have PTSD about people gaining entry into my room and now have to sleep with a chair or similar against the door to feel protected. Avoid this property at all costs. "

"Breakfast was great. Staff were very friendly. An Amazing hotel"

"£5 supplement for a bit of salmon for breakfast? Then being compelled to pay for it at restaurant and not add to room - pretty poor. £7 per day charge for parking? Honestly poor show. Hotel is like how can we squeeze more money out of guests instead of how can we enhance the stay experience for the guest."

"We have just checked out from our 2 night stay. It has been an amazing experience with our 2 young children. Facilities and room were excellent. Kids enjoyed the pool and driving Range. The food was excellent at the restaurant. We had Dinner and BreaKfast for the 2 days and both days was good. However i think front Desk staff need some extra training. At 3 different times with different staff we were given wrong information. They cluless about the facilities and its timings etc. one day we were booked and told to go to Bar for our Dinner even after I mentioned we had dinner at the restaurant behind last night, the lady was so sure and told us to go to bar at the allocated time only to be told to go back to the restaurant by the Bar staff. When asked about children’s swimming times and information no clue when asked about driving range no clue and was told to go to the outer building and ask them. Apart from that i would definitely recommend and would return again. "

"Room was clean "

"We stopped overnight at the Crowne Plazza, it was a lovely hotel. The rooms were spacious and had everything that you would need. The pool was not huge but was fine for a gentle swim and the spa tub was nice. We had dinner in the hotel and the food and service were good. Overall a great stay "

"Clean, comfortable and quiet room. Good WiFi, TV and kettle. I would have liked there to have been some decaffinated coffee in the room. Also, I wish I had known to bring a padlock for the changing rooms for the gym and pool. There wasn't one available for me to use and so I had to put all my clothes in a plastic bag and leave it by the side of the pool"

"Didn’t get the chance to have a wander around and enjoy the facilities, but what I did experience was great, as were the staff"

"If you are staying in the paddock building, there is a separate carpark closer to that building. The bar area is nice and I preferred the bar menu compared to the man restaurant. A lot cheaper as well. My room in the paddock building was great. Plenty of space, clean and they kept the natural wall as a feature as well. Comfy bed. Plenty of extras in the room such as canned water, sweets, crisps, biscuits etc. The room had a fridge as well. I booked through hotels.com £93 for a Monday night including breakfast as access to the leisure facilities. Leisure facilities had a good steam room and sauna. Two hot tubs but one isn’t working. Large pool, a little cold but good. Plenty of loungers. I didn’t use any of the other facilities such as the gym, hair salon or beauty/massage therapies. There is also plenty of seating areas around the building so you can step away and find somewhere more quiet and intimate if you don’t want to be in the main bar. Highly recommend this hotel. "