Naivasha Hotel Guide - Hell's Gate National Park - Elsa Gate hotels in Naivasha, Kenya.

"Great, fairly priced place to stay"

"Breakfast every item was fresh and delicious Clean room family friendly staff was excellent "

"Rooms were basic with few additional facilities. Breakfast was great!"

"Overall this was a nice hotel. The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room. When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable. "

"It's a very nice place. Simply it's home away from home. "

"Property is excellent and lakeview from all rooms"

"It was lovely, the food was 👌. Loved the ambience. "

"Nice place with a friendly staff! But don’t book on hotels.com it’s cheaper on there own website :) "

"The property has excellent facilities for conferencing!"

"I nice and clean place. "

"I am from the US, so according to the US standards, this property was average at best. The hotel room was cleaned every day. I felt my things were safe there. We had no issues with safety. There were fresh water bottles every day. The bathrooms functioned well, and there was no mold. The room was spacious enough. The location was very convenient for me. I would never find it if I didn't have a driver, though. The service was excellent. The team was friendly, very accommodating, and prompt....

"The staff were friendly and very accommodating."

"Good and clean environment. Great customer service "

"It was very quiet and joseph was great so was susan"

"There was no pool, it said microwave and fridge, there was not, only 1 towel for two people and they said they would bring it and never did till 2nd night. Didn’t clean the room until after we complained on the 2nd night."

"Beaucoup de bruit dans la nuit car à côté de l'autoroute et du générateur d’énergie, rupture de l'eau, internet ne marche pas bien. Lots of noisy during the night because close to the railway and the generator of energy, water shortage and internet does not work properly."

"the staff acted like this was not their hotel on the listing and gave us a different price it was such a terrible experience given how far from town we had to commute to "

"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state. Also replace “pool” with “Pond” it describes it better the water was green and dirty Flowers/bushes on balconies was all dead why not remove them"