Helm Hotels

"Everything was ok"

"Excellent evening meal, with good service and a very good room. Plenty of parking spaces underground. "

"The staff is amazing. Is not so close from the city but there is public transportation (just check the times), the mall is close by and a lot of shops there. "

"very nice breakfast, room clean and confortable toward small size"

"Bilingual staff, clean rooms, great restaurant in hotel with traditional German food, great breakfast "

"Major shower problem on day 1. Reported it straightaway: they kept saying it was solved but it wasn't. Only on the last night (stayed 4 nights!) did they say it was probably a building problem. Offered to let us have a shower in another room. Complaint and request for a discount resulted in a measly 20 Euros discount per night. V poor service an response: shame as it is a nice hotel."

"Great location between the castle and the marketplace. Friendly staff and a comfortable room. I added breakfast and was glad I had - a nice continental selection with some hot food too."

"Could have had better parking had to pay extra and was a long walk after finding a park space"

"Would have been perfect if not for the strong smell of sewerage emitting from our bathroom. Luckilly we were able to close the door and open the windows to the bedroom so that we could sleep. We brought the smell to the attention of the person checking everyone out however she didn't seem to understand what we were saying... mostly becausd of the language barrier. Aside from that the place was beautiful and the meal in the restaurant was wonderful. Location is also perfect for spending a day too exploring. We would stay again provided the smell is gone. "