Henderson Hotels

"Everything was good didn't use laudry service"

"clean"

"Third time we’ve stayed, obviously very pleased!!"

"Stayed here for one night. Bed was comfortable and it was very quiet. Room was spacious and very clean. Staff were friendly at check in. Bonus having a Cracker Barrel restaurant so close."

"Just stayed overnight to rest did not use breakfast etc"

"The floors were dirty. Sheets had stains."

"The room and the building in general are in terrible condition and the staff make little effort to keep tbe building clean. For our room in particular, our TV didn't work the entire time we stayed and the front desk tried to fix then said they would have someone out ASAP to look at it. Nobody ever did show up. Smoke detector was covered in trash bag, handle on the window was completely broken off and left on the window sill, the outlet plate covers were almost all broken, one of the sinks was broken, there were splashes of an unknown liquid dried to the walls and the main door, no way to lock the door, the pool is closed permanently, despite there being signage advertising the pool, stains all over the carpet/towels/ceiling/ walls, numerous burn marks throughout the room on walls and carpets, huge hairball left in the drain of the bathtub, etc. Staff was very rude anytime we politely tried to bring up our concerns or ask for help in fixing things. Breakfast on day 1, the guy told us they did not serve waffles anymore even though the waffle maker was still on the counter, so your only options were cold cereal, toast or bagels. You could also have a yogurt. Day 2 with breakfast, there was a different person at the front desk and they had the waffle maker set up and going as well as the stuff to make the waffles. We stayed here about 2 years ago and had a great experience, so that is why we chose to go back, but we will not be returning. This place was absolutely terrible. "

"This was a great space for a location we’d never visited before. We needed a pleasant, restful place to get away from the daily activities we were visiting Council Bluffs for that week and this place met those needs."

"The house was clean with a lake view. Plenty of places to eat and just a few miles from the zoo in Omaha."