Madrid Hotel Guide - Hermitage of Nuestra Senora de los Santos hotels in Madrid, Spain.

"Staff really friendly and offered some good recommendations for where to eat locally."

"Clean, comfortable, good location supermarket in front and metro station in the next block "

"breakfast was very good,the staff very professional and attentive,Rita the maintanance work very hard etc"

"Clean room , nice big shower , comfortable bed. Need more pillows , ventilation bathroom, English Channel option or Netflix / prime access"

"The hotel was very clean. The staff were nice. The location was good. Less than 15 mins away to train."

"This property is terrible. The AC was broke and the staff didn’t care at all. They moved me to another that was still broken and had a dirty fridge. "

"Staff muito prestativo ! Recomendo"

"Excellent "

"The breakfast was very good for this type of hotel and offered good value for the price. The location was fairly quiet, and there is a Lidl supermarket only about 100 meters from the hotel, which was very convenient. However, it takes around 45–60 minutes to reach Madrid’s tourist centre by public transportation. The main issue was the air conditioning in the room, which was not working properly and only ran in fan mode. When I asked reception about fixing it, I was told simply to open the window, and no effort was made to repair or activate the AC during my stay."