Jacó Hotel Guide. Hotels in Hermosa Palms, Jacó, Costa Rica

"The staff was very attentive and helpful when you needed them. We did not have hot water one day and it was addressed immediately. The only negative aspect of our trip was the casino. It was advertised differently than we experienced. The hours of operation was a bit off from what we are normally accustomed to. There was very little play so the atmosphere was really dead."

"Clean property"

"Everything is first class all the way. You are treated with respect and professionalism. The staff are all very nice. The rooms are clean, the bathrooms are well stocked with towels and accessories. I highly recommend staying at this hotel/resort. It costs a bit more but in this case you get exactly what you pay for. "

"Breakfast was really good you get 1 free plate on the menu and buffet style with drinks and cereal. Rooms were nice and spacious, beautiful pool view and laundry was easy to use."

"It just wasn't what we were expecting. The sunset views and the beach, well Playa Blanca was breathtaking. Playa Mantas was pretty dirty and we only stayed there long enough to find out how to get to Playa Blanca. The breakfast was probably the best part and most accurate. I was traveling with my mother and we both have mobility issues. Maybe I did not research enough but I was under the impression that the beach was "steps" from the resort and they could accommodate mobility issues. We requested a room with h"

"A family-oriented hotel with amenities for all ages. One of the best hotels I have stayed. Excellent staff, great breakfast and cleaned pool. The pool was cleaned and treated daily."

"Superbe vue sur la plage, piscine bien entrenue et magnifique. Les gens sont très gentils. Restaurant agréable en bordure de l’océan. Juste le Stationnement qui n’est pas vraiment privé, on doit se stationner sur le Côté dans la rue et c’est étroit. Idéal si vous y allez sans voiture car les accidents / accrochages sont probables. Toutefois, le personnel a tout fait pour nous rendre ce moment le moins pénible possible. J’y retournerais pour l’emplacement de choix, la beauté de la chambre et la Vue"

"The breakfast was fresh (a buffeta of: rice, beans, plantains, fresh fruit (pineapple, watermelon, and papaya), eggs, chorizo, ham, potatoes and toast). The staff seemed nice and one of them used a translator on her phone to communicate in English with me upon arrival when I asked if I had a balcony with a view of the beach. It was a VERY small balcony just large enough to stand on and if I looked ALL the way to the right I could see the beach. Other than that I would look at an empty lot used for parking coach buses and a few cows. The doors to the balcony did not lock well at first until I realized that you must hold one side securely while forcing the other door into place and then forcing the lock down. The AC was not on when I walked in and the room was very hot and it took me a while to find the remote to turn on the unit because there were three remotes and the white one that I needed. Before I realized that I attempted to turn the unit on by using the controller on the wall which is inoperable. I began to call the front desk for assistance but the phone didn't actually work. There was no cover on the bed just a small sheet. But my main issue was the shower pressure that was non-existent and cold. I had one hot shower after complaining and the rest were cold and just a trickle of water. The shower also pointed in the wrong direction and got the floor wet. "

"Oz is great and right in the middle of everything the Food is great and the sports bar atmosphere and flat screens are great as well And the staff is fantastic"