Holiday Homes in Herrin

"Staff was kind and helpful."

"Clean room "

"TV doesn't work( report 2-3 times, srill no r work till check out), refrigerator doesn't work(fixed later), even use the hotel Wifi not anle to connect my laptop "

"I will stay here again. The site was well-maintained and spacious. The accommodations were more than I expected with easy access to nearby restaurants. Thank you, Baymont care team for making my stay relaxing and safe!"

"Holiday Inn cancelled my reservation with no communication which I made a month prior. They cancelled on reservation day. Extremely poor response from the hotel management. They wasn’t able to handle the situation. Telling conflicting stories. Manager was missing throughout my 2 nights stay. There was no attempt to correct it. I felt I was left at the mercy their management. The hotel was under construction, breakfast had limited items, pan cake machine didn’t work. I usually do not do reviews but this is the first time I have to deal with such unprofessional management. I went to the front desk atleast 4 times. Complained about the experience all the time but no correction was made."

"Very good breakfast. "

"staff was rude, sometimes no person on site to attend client’s needs"

"Over all good affordable place to stay"

"Our carpet smelled bad. There were small pellets on the floor that looked like they were deodorizers. The security to the building was non existent. The room keys didn't work on the outside doors but that was ok because they were never locked! We asked for a change of rooms but they were fully booked."