Hertogensite Holidays

Unique, stylish & memorable hotel in a great location. Staff were friendly and helpful too. Clean and comfortable too. I'd definitely recommend and use again.

You get out in an entrance to a square. When you walk into the square there are 6 white building all looking the same. You can not see a hotel name or sign anywhere. We were accosted crossing f the square and a gold chain was tore off my neck. And I still don’t know where the lobby was. We had to retreat and phone for an escort.

Beautiful boutique hotel in the heart of Brussels. Walkable area with multiple dining and cultural options to keep you entertained for a few days. Reception service and attention to detail. Elegant and bountiful breakfast in a stunning ballroom. Everything was fantastic! Thank you Fleur de Ville.

I did not like that the hotel Craves fire alarm was activated in the middle of the time I was falling sleep around 2:30a on the 19th of September so we evácuated the hotel and waited outside for a very long time and it was cold and finally we were told that it was a false alarm but the alarm was on until 6:30a or 7:00a. I had a city tour the next day and I needed to be there at 8:00a and I did not sleep at all. I requested a one night Refund and the agent at the desk offered me a breakfast that I could not take since my nice and I were leaving to the Brussel Air port very early. The agent at the desk said that he would pass the request I asked for one night Refund to his manager and that expidia would contacto me.

Beautiful hotel and rooms are enormous. Very comfortable stay.