Herzo Base Holidays

Decent hotel by the airport but outside of Munich. Biggest complaint is the internet/wifi was horrible and wasn’t connecting. When I went down to the front desk to ask for help, the woman was extremely rude and dismissive. She said that because the hotel was fully booked, that’s probably why the internet wasn’t working and I would have to deal with it. When the Internet did finally work, they have strict parental controls on the WiFi. I was trying to watch YouTube podcast and then tried Netflix (nothing inappropriate) and most of the videos or shows weren’t showing up. But if I used data from my phone it worked just fine. Everything else was adequate but I probably wouldn’t stay there again.

Excellent hotel a service is top notch from the moment you check in, using the spa, room service, dining, housekeeping, etc. everyone is very helpful an attentive to the needs of the guest. Great location.

Rooms were updated and clean. Free mini bar daily was a plus. Staff was very friendly and helpful. Rooftop bar was great place to have a cafe!

Boutique hotel experience with very personal service and easy access to public transport neighborhood restaurants. Will make a point to come back when visiting Munich again.

Charming hotel and great location in the heart of old Munich. Highly recommend.