Hetzerath Hotels

"Everything was excellent. Breakfast with a rich selection, room was clean. I only missed a mirror above the sink. Separate entrance."

"We have stayed in many Holiday Inn Expresses across the UK & Europe. And as expected great welcome from staff, nice quiet & very clean room, lovely pizzas from the bar staff & very good breakfast service. However, on this occasion we were shocked that we had to eat our breakfast with a yapping, loud dog that was begging its owners for food which they obliged & the animal was eating it off the floor at their table. I’m sorry to say in my opinion dogs should not be in the restaurant area of a hotel with other paying guests. It spoiled our breakfast experience, because of the noise & the acoustics of the room. Perhaps an area should be designated away from other guests. "

"Very clean. Good location. Great staff. Nice hotel."

"Loved this hotel! Our room was absolutely beautiful and they small details made it that much better! The location is very central, parking isn’t the easiest but the staff are very helpful. "

"Perfect location for walking to all the UNESCO sites, restaurants, shopping. The staff was excellent from check-in to breakfast to checkout, highly recommend this hotel. "

"Lovely hotel with lovely staff. It’s walkable to the old town but not close. Having a car would be better in this location or taxi’s, which are readily available. We drove all around Germany and this was the easiest hotel to park. The staff is lovely and made our stay fantastic. "

"Staff was friendly and helpful. Check in and check out was as easy as it gets. Parking was great. Breakfast was very good with no cooked options. Some mold in the shower. My only problem was we didn't realize that we had to request room service on line so we had to ask for clean towels because we missed the opportunity to have cleaning service. "

"Great location and very helpful staff. Nice breakfast "

"The hotel and the staff were Great we will return nxt year"