Heukewalde Hotels

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"The room was very clean and in great condition. The bed was super comfy and the pillows were nice and plush. The closet was a huge walk in style so I was able to unpack and not have to feel like living out of a luggage bag. I loved the in room refrigerator. The shower was powerful and luxurious. Internet connected easy and was a good speed for working. Being an American speaking English only all staff was kind and spoke English for me. I felt right at home."

"The staff were incredibly kind and went above and beyond to make my stay comfortable. Kiara in particular, she works the front desk, is a pure delight and she herself would be the reason I would visit again. "

"Excellent Hotel in an old Palace. Room was very good and clean. Restaurant food and staff excellent. Hope to stay there again"

"Sehr aufmerksamer Service beim Frühstück. Sehr vielfältiges Frühstücksbuffet, das mit Sorgfalt angerichtet wurde und viele selbstgemachte Sachen enthielt. "

"War gemütlich und gut. Tolles Frühstück, gute Lage zur Innenstadt. Freundliches Personal."

"Personnel tres agreable"

"Very nice stay"

"Staff were very friendly and helpful"

"The hotel physical condition was average. It is an old hotel so it is very normal and the personnel was soooo helpful and smiling. I want to send special thank for kind help and effort to personnel Ivanna and Malique.They were perfect people. But I had a very very bad restaurant experince . The restaurant does not belong to with the hotel but placed in the hotel so it is effecting the hotel prestige. The waiters are rude, I rejected to eat something in this restaurant.They said me there is no...

"Too short a stay to tell."

"Nice hotel with a good restaurant. Very quiet area closed to a lake, very easy to park."

"Look forward to staying here again!"

"Friendly, helpful staff. Clean room. Hot water for bath. Good breakfast."

"War alles super"

"Great service as always "

"It is a nice and confortable."

"This is a beautiful old hotel property. It has great bones and the rooms have been updated and modernized nicely. That said, there are some very quirky aspects to the property. Firstly, there is no reception - just an automated machine that provides a key card. This means that there is no one to ask about parking, amenities etc. The second thing is that no one speaks English at all. The cleaning staff was very sweet but could not speak a word. We had to use Google Translate for all...

"I had a big problem getting the key to the room. There was no note or message to explain how to get the key. I tried to call several times but there was no answer. It was a most challenging experience."

"Good location. Short walk into town. Bed very comfortable and room was cleaned every 2 days with linens changed. Owner was very nice and helpful. Would stay here again. Good value. "