Hicaco Holidays

Breakfast was gross. Rooms were clean. Staff was friendly. The only positive thing I can say about this hotel it’s the location is very very nice close to food close to shopping just a good energyand the staff was really nice. They’re under construction some of the rooms don’t have A.C None of the elevators have AC.

Great location - central to everything that Casco Viejo has to offer. Easy Uber ride everywhere else. Room was clean and what we needed. Shower was great. Only complaint is we had an inside room with no exterior window. Didn't spend a lot of time in the room, so wasn't a huge deal. However, for what we paid it would have been nice to see outside. There were a few nights where we could hear piano music that was piped in on speakers until very late in the room. Not sure that is necessary. And it was random nights and hours. Staff was lovely and accommodating. Breakfast was great!

The breakfast was very good, better than expected. Spa was relaxing but the sauna should have been included. The lights in the bathroom should be brighter.

This hotel is very convenient for the airport and has a shuttle with hourly service. The beds were firm and super-comfortable. The outdoor pool and garden area in the centre of the hotel are quite beautiful and much appreciated by families and others wanting a cool space. Breakfast was good, and the hotel also offers a restaurant with nice meals.

Amazing stay. Only thing I felt was over priced was the New Year’s party. As guest we should have been given a better price but other than that it was a great stay.