Mexico and Central America Holidays

They gonna milk your money for every little thing. Charged me 20 usd for plastic hotel band. I was a solo traveller. But originally room was allowed for 2 persons. But they were asking me 50 usd for another friend visit as i didn't mention the name in check in. End up not paying them. No microwave to heat up the food. Shower was ok. At the end end my mistake that i booked last moment whatever available. But if you have other options i suggest try others. Happy holidays! Gracias!

Staff was not friendly towards white people

The hotel is new and immaculate. We were treated like royalty. Foods were fantastic. The Gem of Cancun!

First I want to just say I will never go back to this Resort again in my lifetime. It was not what I expected for my 55th Birthday Celebration not at all. Food was horrible I had to tip just to get a good waiter to serve me every day my breakfast so I could have something good to eat like bacon because it wasn’t served on the buffet in the morning with my omelette. Also if you don’t make reservations for dinner by 9am at any 3 of their restaurant. You will Only eat at the Buffet. The resort lost power on Thursday and I had finally gotten to eat at their Brazilian steakhouse, but it was so smoky couldn’t eat dinner due to them not having electricity. I had to go back to my room. Not a good vacation and Plus they will try to talk to you about some type of timeshare thing but tell you it’s not. I give this place a ⭐️⭐️⭐️