Mexico Eco-friendly Holidays

Great!

There is construction going on in three buildings, so you go to sleep with noise and wake up to it too. The AC also barely works at night. There is a dress code for the restaurants, but you only really find out once you’re there. No buffet either. After you order, expect to wait at least 40 minutes, and everything comes out separately. Our room was advertised as ocean view, but we got a pool view instead with almost no privacy. We asked to change rooms and they refused. Airport transfer was $200 even though the website says it’s free for stays of 3+ nights. Drinks were very hit or miss, minibar only gets restocked when a bottle is completely empty, and the spa is only free once for 30 minutes. Most treatments for two are around $400–500. Based on our experience, I also would not recommend this hotel for LGBT couples. For this kind of money, the service and attitude were just not acceptable.

My Royal visit was wonderful and the Team professional ! I will return. I do suggest Occidental consider ways to elevate the experience from the dinner reservation rules every 2 days as it is too much work for an all inclusive and Royal beach needs improvement which may explain why it is always empty.

There is construction going on in three buildings, so you go to sleep with noise and wake up to it too. The AC also barely works at night. There is a dress code for the restaurants, but you only really find out once you’re there. No buffet either. After you order, expect to wait at least 40 minutes, and everything comes out separately. Our room was advertised as ocean view, but we got a pool view instead with almost no privacy. We asked to change rooms and they refused. Airport transfer was $200 even though the website says it’s free for stays of 3+ nights. Drinks were very hit or miss, minibar only gets restocked when a bottle is completely empty, and the spa is only free once for 30 minutes. Most treatments for two are around $400–500. Based on our experience, I also would not recommend this hotel for LGBT couples. For this kind of money, the service and attitude were just not acceptable.

There is construction going on in three buildings, so you go to sleep with noise and wake up to it too. The AC also barely works at night. There is a dress code for the restaurants, but you only really find out once you’re there. No buffet either. After you order, expect to wait at least 40 minutes, and everything comes out separately. Our room was advertised as ocean view, but we got a pool view instead with almost no privacy. We asked to change rooms and they refused. Airport transfer was $200 even though the website says it’s free for stays of 3+ nights. Drinks were very hit or miss, minibar only gets restocked when a bottle is completely empty, and the spa is only free once for 30 minutes. Most treatments for two are around $400–500. Based on our experience, I also would not recommend this hotel for LGBT couples. For this kind of money, the service and attitude were just not acceptable.

The grounds are beautiful with a lot of vegetation and wildlife. I didn’t like that there is no way to get out of the heat unless you’re in your room or in the club. The lobby is not air conditioned and neither is the restaurant. The food was average with very limited options. We ate almost the same stuff every day while sweating out butts off.

There is construction going on in three buildings, so you go to sleep with noise and wake up to it too. The AC also barely works at night. There is a dress code for the restaurants, but you only really find out once you’re there. No buffet either. After you order, expect to wait at least 40 minutes, and everything comes out separately. Our room was advertised as ocean view, but we got a pool view instead with almost no privacy. We asked to change rooms and they refused. Airport transfer was $200 even though the website says it’s free for stays of 3+ nights. Drinks were very hit or miss, minibar only gets restocked when a bottle is completely empty, and the spa is only free once for 30 minutes. Most treatments for two are around $400–500. Based on our experience, I also would not recommend this hotel for LGBT couples. For this kind of money, the service and attitude were just not acceptable.