Puerto Vallarta Hotel Guide - All Inclusive Hotels in Puerto Vallarta, Jalisco

"We had a problem the last two days, the air conditioning went out. The staff overall were very kind and professional. The place and beach were so beautiful, nice and clean. They should think about replacing or upgrading the units. Apparently we were told this happens frequently. "

"The beach did not disappoint- safe and calm. Food was delicious and the Enclave VIP was so worth it. Been coming to PV for years and this is our new favorite spot. "

"The property is on The Romantic Zone the perfect location. "

"Very enjoyable Staff were very helpful "

"The front desk staff was amazing. Lara and Jezicka were very helpful and nice. When we had a small issue they took care of us which made a huge impact on our stay. The bell hops were very helpful with taxis and reconditions for things to see and do. Overall is was a wonderful experience."

"Great location and Greta customer service "

"We were very happy with the food and the room service option. The property is beautiful. We did have a hard time getting hot water in the shower. The bed and pillows could have been more comfortable. But, overall, this was one of my favorite places I've ever srayed. "

"Great resort. The service is exceptional. Every person wants to do anything and everything to make your stay enjoyable, easy, and safe. They are focused on your comfort and always wanting to please. The heated infinity pools are amazing. The beach does have rocks so get swim shoes. Only two restaurants allow kids but they have kids club so parents can enjoy dinner at the other restaurants. Amazing experience. Highly recommend "

"Excellent property. No BS fees or charges. Super honest and helpful staff. Highly recommend. Vegetarian options include tofu, noodles, pizza, burger. Overall a very nice stay. "