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Krystal Grand Puerto Vallarta All Inclusive
4.5 star property

Luxury hotel on the beach, with 4 outdoor swimming pools

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Krystal Grand Puerto Vallarta All Inclusive

Photo gallery for Krystal Grand Puerto Vallarta All Inclusive

4 restaurants, breakfast, lunch served; local and international cuisine
Aerial view
Jr. Suite Hacienda Double
4 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Overview of Krystal Grand Puerto Vallarta All Inclusive

Reviews
7.6

Good

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is €282
Price available on 1/6/2024

Check out the area

Map
136 Avenida de las Garzas, Puerto Vallarta, Jal, 48333
  • Popular LocationSplash Water Park5 min drive
  • Popular LocationCruise Ship Terminal11 min drive
  • Popular LocationMalecon14 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)17 min drive
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Room options

View all photos for Deluxe Resort View Double

Deluxe Resort View Double

Deluxe Resort View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Jr. Suite Hacienda Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Deluxe Partial Ocean view Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Jacuzzi Double

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Jacuzzi Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Jr. Suite Balcony Double

Jr. Suite Balcony Double

Jr. Suite Balcony Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Resort View King

Deluxe Resort View King

Deluxe Resort View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Deluxe Partial Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

Deluxe Ocean View Double

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Jr. Suite Balcony King

Jr. Suite Balcony King

Jr. Suite Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 50 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Hacienda King

Free minibar, in-room safe, laptop workspace, blackout curtains

Jr. Suite Hacienda King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

Deluxe Ocean View King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
LED TV
Ceiling fan
Blackout curtains
Hairdryer
  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools
The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive
Pool
All-inclusive
Spa
Restaurant
7.8 out of 10, Good, (699)
The price is €332
per night
1 Jun - 2 Jun
The Hacienda at Krystal Grand Puerto Vallarta - All Inclusive

About the area

Puerto Vallarta

Located in Puerto Vallarta, Krystal Grand Puerto Vallarta All Inclusive is near the airport and on the beach. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bay of Banderas and Playa de los Muertos. Traveling with kids? Consider Los Arcos and Splash Water Park.
Visit our Puerto Vallarta travel guideOpens in a new window

What's nearby

  • Splash Water Park - 5 min drive
  • Centro Internacional de Convenciones de Puerto Vallarta - 7 min drive
  • Vista Vallarta Club de Golf - 7 min drive
  • Cruise Ship Terminal - 11 min drive
  • Malecon - 14 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 17 min drive

Restaurants

  • Asadero y Mariscos Puerta Grande - 7 min drive
  • La Tienda Grande - 5 min drive
  • Aloha Puerto Vallarta - 7 min drive
  • Cocos con camaron - 3 min drive
  • Cafe Bohemio - 4 min drive

About this property

Krystal Grand Puerto Vallarta All Inclusive

Luxury all-inclusive hotel by the ocean
At Krystal Grand Puerto Vallarta All Inclusive, you can look forward to a beach bar, shopping on-site and a coffee shop/cafe. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining and free beach cabanas. Treat yourself to a Swedish massage, a manicure/pedicure or a body scrub at the on-site spa.
You'll also enjoy the following perks during your stay:
  • 4 outdoor pools and an indoor pool
  • Valet parking (surcharge), a free beach club on site, and a gift shop
  • A 24-hour front desk, coworking spaces, and a porter/bellhop
  • Beach towels, concierge services, and beach umbrellas
  • Guest reviews say good things about the beach locale and helpful staff
Room features
All 451 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Highchairs, children's slippers and children's books
  • Designer toiletries, showers and hairdryers
  • Balconies, a personal chef and art supplies

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Covered valet parking on site (MXN 55 per night; includes in/out privileges)

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fogo
  • Il Formaggio
  • Le Délice
  • O' West
  • Sea Fire

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Free beach club
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Highchair
  • In-room babysitting
  • Indoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (11,141 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (100 centimetre high)
  • Lever door handles
  • Lift (100 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Chef service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

Outdoor space

  • Balcony

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Covered valet parking fee: MXN 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Krystal Altitud Vallarta AIl Inclusive
Krystal Altitude Vallarta AIl Inclusive
Krystal Grand Altitude Pto. Vallarta AI
Krystal Grand Puerto Vallarta All Inclusive Hotel
Krystal Grand Altitude Puerto Vallarta AIl Inclusive
Krystal Grand Puerto Vallarta All Inclusive Puerto Vallarta

Frequently asked questions

Is Krystal Grand Puerto Vallarta All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Krystal Grand Puerto Vallarta All Inclusive?

As of 2 May 2024, prices found for a 1-night stay for 2 adults at Krystal Grand Puerto Vallarta All Inclusive on 1 Jun 2024 start from €282.08, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there all-inclusive benefits at Krystal Grand Puerto Vallarta All Inclusive?

Yes, the property is all-inclusive.

Krystal Grand Puerto Vallarta All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 52 out of 152 reviews" "
Rating 8 - Good. 44 out of 152 reviews" "
Rating 6 - Okay. 30 out of 152 reviews" "
Rating 4 - Poor. 15 out of 152 reviews" "
Rating 2 - Terrible. 11 out of 152 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

jake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is good, lots of options for salads, fruits, ect, lacking meat options! The staff in the beach and pool area are fantastic as well the lunch restaurant by the pool was excellent! The only real disappointment was at the adults only area! The staff was snobby/rude, went there for lunch once, we didn't get a drink! Noone even acknowledged us, obviously didn't return to that area! Proble wont return because we prefer renting something on its own and eating at little restaurants intown!
Stayed 5 nights in Apr 2024

6/10 Okay

Jeannette

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Underwhelming stay. Staff were very unfriendly and unwelcoming, they seemed very annoyed by guests. It was unusual compared to other experiences I have had in Mexico. The other guests we spoke to also said they felt unwanted by the staff. The restaurants were challenging to get in for dinner and when we did finally get in the food was not great when we did get in. Wifi did not work during our stay. Our toilet would not flush the last day we were there. I wouldn’t recommend or stay here again.
Stayed 4 nights in Mar 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Laura

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay last year so much that we returned this year. Our group had several partial ocean and full ocean view rooms once again. No issues with any of them and mini fridges were adequately stocked. The property is well maintained and clean. Food was very good and plentiful. Lots of options at the buffet with theme dinners throughout the week. The specialty restaurants don’t require reservations anymore and offer three seatings. If you wait in line at one restaurant and can’t get in, however, there’s no option to try another so you can enjoy the buffet instead. The pool was clean and refreshing, but the chair game is in full play (just like everywhere else). Lots of activities offered throughout the day including beach volleyball, pool volleyball, bingo, arts and crafts and pool side games. Lots of fun. The evening entertainment is hit and miss but the Michael Jackson show continues to be entertaining. They also offer karaoke in the lobby but it was a bit much. The staff are terrific. Guillermo and Felix will take good care of you around the pool and beach areas. Daniel at reception was always friendly and helpful. All in all it was another wonderful stay. We’re already making plans to return next year.
Stayed 9 nights in Feb 2024

4/10 Poor

Bartholomew James

Travelled with family
Disliked: Property conditions & facilities
The property was very dated. The restaurants closed and open sporadically. We had items stolen from our room and I ended up with food poisoning the last day I was there for eating a hotdog at the beach bar the staff was good and I have actually not too many complaints about them
Stayed 7 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Feb 2024

2/10 Terrible

Dennis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I find it ridiculous that i can drink all the beer i want but was told i would have to buy water when we ran out of the 3 -10 0z bottles in our room in a day Also the food at the buffet was of poor quality and never warm. i would not consider a return to any of the properties of this group[
Stayed 17 nights in Feb 2024

8/10 Good

Tammy

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Reception staff weren’t very accommodating. Some didn’t have necessary language skills. Staff overall weren’t very friendly with the exception of Daniel and Carlos beach wait staff, and Luis buffet wait staff. They get 5 stars.
Stayed 6 nights in Feb 2024

6/10 Okay

Kylee

Travelled with partner
Liked: Staff & service
My boyfriend and I were here for 15 days in Feb, we had previously stayed at the same property when it was owned by the Hilton. Unfortunately, the new owners are not maintaining this property to the same standard, furniture at the resort is old and stained, lighting in the lobby needs to be replaced, and there are nearly no pool towels available to guests, everyday you wait hours for them and have to constantly go back to the towel station to check if they’ve arrived (I read other reviews that new towels would be there in mid February, however we were there until the last day of February and the towels were a problem everyday). When we checked in they put us in a lower class room than we had originally booked, the room had bugs so the next day we asked to be moved into the room we booked, we were told it was “unavailable” and we’d have to wait 2 days to get it. When the Hilton owned it you had access to all the restaurants on the property, however they have changed things where you only have access to 2 restaurants and the buffet, to make things worst they give access to all the restaurants at the sister resort-so when their two restaurants fill they flood ours, treating us like second class citizens. The only things this hotel has going for them is good entertainment, great food, and AMAZING SERVICE. We were treated incredibly well by the staff and if we choose to return in the future those will be the only reasons. They need to keep staff happy or this hotel will fail.
Stayed 14 nights in Feb 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, th staff was great. It was very busy and hectic during the dirst week we we're there. Unable to get beach lounge chairs or lounge chairs by the pool. It was very disappointing, will probably try different vacation times or another resort.
Stayed 11 nights in Feb 2024