Casa Dona Susana
3.5 star property

Adults-only beach hotel

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Casa Dona Susana

Photo gallery for Casa Dona Susana

Massage/treatment rooms
Interior
Standard Room, 1 King Bed
Reception
Standard Room, 1 King Bed | Bathroom

Overview of Casa Dona Susana

VIP Access
Reviews
8.6

Excellent

Popular amenities

  • All-inclusive
  • Room service
  • Pool
  • Housekeeping
  • Parking available
  • Air conditioning
The price is €99
Price available on 15/4/2024

Check out the area

Manuel M Dieguez No 171, Puerto Vallarta, JAL, 48380
  • Popular LocationPlaya de los Muertos2 min walk
  • Popular LocationLos Muertos Pier3 min walk
  • Popular LocationMalecon3 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)36 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Standard Room, 1 King Bed

cleanliness

Highlights

Individually decorated
Air conditioning
LED TV
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Puerto Vallarta

Located near the beach, Casa Dona Susana is in Romantic Zone, a neighbourhood in Puerto Vallarta. Cruise Ship Terminal and Nayar Vidanta Golf are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Bay of Banderas. Los Arcos and Vallarta Zoo are also worth visiting. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

What's nearby

  • Playa de los Muertos - 2 min walk
  • Los Muertos Pier - 3 min walk
  • Cuale Island - 7 min walk
  • Church of Our Lady of Guadalupe - 12 min walk
  • Malecon - 3 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 31 min drive

Restaurants

  • Pancho's Takos - 2 min walk
  • Joe Jack's Fish Shack - 2 min walk
  • Mar y Vino - 1 min walk
  • Lix by Xocodiva - 2 min walk
  • Margarita Grill - 2 min walk

About this property

Casa Dona Susana

Hotel near Malecon
Located close to Playa de los Muertos, Casa Dona Susana provides a rooftop terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Self-parking (surcharge), wedding services and barbecues
  • Meeting rooms, ATM/banking services and a porter/bellboy
  • Multilingual staff, smoke-free property and a gift shop
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually decorated, and feature comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels

All-inclusive details

All-inclusive room rates at Casa Dona Susana are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MXN 50 per night)
  • Limited on-site parking

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests who book an all-inclusive rate plan will receive all meals and drinks at the restaurants and bars located at the hotel next door.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Self-parking fee: MXN 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10 AM to 10 PM
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Casa Dona
Casa Dona Susana
Casa Dona Susana Hotel
Casa Dona Susana Hotel Puerto Vallarta
Casa Dona Susana Puerto Vallarta
Casa Susana
Dona Casa
Dona Casa Susana
Dona Susana
Susana Casa
Casa Dona Susana Hotel
Casa Dona Susana Puerto Vallarta
Casa Dona Susana Hotel Puerto Vallarta

Frequently asked questions

Does Casa Dona Susana have a pool?

Yes, this property has an outdoor pool. Pool access is from 10 AM to 10 PM.

How much does it cost to stay at Casa Dona Susana?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Casa Dona Susana on 15 Apr 2024 start from €98.61, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Casa Dona Susana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Dona Susana?

Self-parking is available for MXN 50 per night. Limited spots are available.

What time is check-in at Casa Dona Susana?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Casa Dona Susana?

Checkout is at noon.

Are there all-inclusive benefits at Casa Dona Susana?

Some rate plans available at this property are all-inclusive.

Where is Casa Dona Susana located?

Located in Romantic Zone, this beach hotel is steps away from Olas Altas Street and Playa de los Muertos. Malecon is 1.1 mi (1.7 km) away.

Casa Dona Susana Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1005 reviews" "
Rating 8 - Good. 307 out of 1005 reviews" "
Rating 6 - Okay. 88 out of 1005 reviews" "
Rating 4 - Poor. 57 out of 1005 reviews" "
Rating 2 - Terrible. 28 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. However, I was shocked that my room did not have a real window. There was one frosted pane. It was a dark dungeon
Stayed 10 nights in Mar 2024

10/10 Excellent

Garrett, Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a solo traveler, I would choose Casa Doña Susana every time. The views of the ocean are 270 degrees. The staff is diligent and accessible, beyond friendly, and professional. The location is very safe and backed away from the Main Street. I can’t wait until my next visit.
Stayed 2 nights in Mar 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The beach and tons of restaurants are all within a few minutes. It felt very safe due to the front desk staff and security in the area. We had an issue with our room the first night and the staff was going to make us pay to switch rooms because the only room available was an upgrade, but in the end, they agreed to upgrade our room for no charge.
Stayed 6 nights in Mar 2024

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel on a side street. Excellent location close to many restaurants and stores, 1 block from the beach.
Stayed 4 nights in Mar 2024

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The VIP perk for one was extended to my wife as well so we had a wonderful breakfast each day of our stay. Issues were handled immediately and the hotel decor was appealing. If we go back to Peurto Vallarta it would book again. We did not opt for all inclusive as so many great restaurants are within walking distance. The metamorphosis spa is around the corner very good and always booked solid highly recommended.
Stayed 17 nights in Feb 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent location and has a beautiful roof top pool with food and drink options! The “Barman” was friendly, hilarious and the service outstanding! Big perk is you have access to two properties with Los Arcos providing a nice beach front option!
Stayed 4 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

alun, Cardiff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooftop cafe bar and pool.
Stayed 9 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Rebecca, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this stay!! We specifically wanted a place that would be simple and comfortable so we could spend our days exploring the city and beaches. This place was PERFECT! Centrally located to all the cool bars and great restaurants in Old Town. Beautiful hotel and gorgeous rooftop pool.
Stayed 3 nights in Feb 2024