The Westin Resort & Spa Puerto Vallarta

Photo gallery for The Westin Resort & Spa Puerto Vallarta

Lobby lounge
Private beach, beach cabanas, beach towels, beach massages
Private beach, beach cabanas, beach towels, beach massages
Private beach, beach cabanas, beach towels, beach massages
2 outdoor pools, pool umbrellas

Overview of The Westin Resort & Spa Puerto Vallarta

The Westin Resort & Spa Puerto Vallarta

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
Map
Paseo De La Marina Sur 205, Puerto Vallarta, 48354

Explore the area

  • Popular LocationEl Faro Lighthouse10 min walk
  • Popular LocationInternational Convention Center15 min walk
  • Popular LocationVallarta Casino7 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)12 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located on a private beach, The Westin Resort & Spa Puerto Vallarta is in Marina Vallarta, a neighbourhood in Puerto Vallarta with great airport proximity. Bay of Banderas and Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Nuevo Vallarta Beach. Travelling with kids? Consider Splash Water Park Vallarta and Los Arcos. Spend some time exploring the area's activities, including golfing.

What's nearby

  • El Faro Lighthouse - 10 min walk
  • Bay of Banderas - 10 min walk
  • International Convention Center - 15 min walk
  • Vallarta Casino - 7 min drive
  • Cruise Ship Terminal - 10 min drive

Getting around

  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 12 min drive

About this property

The Westin Resort & Spa Puerto Vallarta

4-star resort with pools, private beach and full-service spa
Catch some rays on The Westin Resort & Spa Puerto Vallarta's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants. Housekeeping is available on request.
The Westin Resort & Spa Puerto Vallarta offers 280 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, spring water baths, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

All-inclusive details

All-inclusive room rates at The Westin Resort & Spa Puerto Vallarta are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals and snacks included
In-room minibar (some restrictions)

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
On-site antigen/rapid COVID-19 testing is available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per day)
  • Available in some public areas: WiFi (USD 15 per day)

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: USD 21 for adults and USD 11 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • El Palmar
  • Arrecifes
  • La Cascada Lobby Lounge

Things to do

  • 2 outdoor pools
  • Basketball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (16894.88 square feet)
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairwells
  • Lever door handles
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Spring water bath

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
The antigen testing fee for COVID-19 is waived for US and Canadian citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 40 lbs/18 kg)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.7 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.20 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Newspaper
  • In-room bottled water

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: USD 21 for adults and USD 11 for children (approximately)
  • Fee for in-room wireless Internet: USD 15 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15 per day (rates may vary)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.7 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Puerto Vallarta Westin Resort
Westin Puerto Vallarta
Westin Resort Puerto Vallarta
The Westin Resort Spa Puerto Vallarta
The Westin & Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort
The Westin Resort & Spa Puerto Vallarta Puerto Vallarta
The Westin Resort & Spa Puerto Vallarta Resort Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 597 out of 1002 reviews
5 - Excellent 60%
Rating 4 - Good. 270 out of 1002 reviews
4 - Good 27%
Rating 3 - Okay. 80 out of 1002 reviews
3 - Okay 8%
Rating 2 - Poor. 35 out of 1002 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 1002 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

3/5 Okay

Liked: Cleanliness, staff & service, amenities
I felt safe at this property. When taking a cab, they write down the cab number and ask for your room number so upon re-entering the hotel they make sure no uninvited guest are allowed. The staff was wonderful. Bell staff top notch. Room service quick and efficient. Manuel, Director of Activities was so much fun and welcoming. Janet from the spa gave me wonderful pedicure too. Great location. Walked to Marina daily or rode the bikes offered. On a side note, with all this, I only slept well one night which was my final night. First night the bed was making me itchy and the sound of the birds or something outside was noisy. I don’t complain on vacations but I did request to have my sheets changed. The birds and noise level outside I’m sure wasn’t under anyone’s control so I requested for ear plugs. Staff was super accommodating. I guess I could of asked for another room but I didn’t. Even with the sheets changed, I was still itchy. Got tons of little bites all over my back and arms. I didn’t ask them to change the sheets next day but it was so bad I had to request them to do that again. I wish they would of just changed them daily. They sprayed bug spray in my room and the only reason I knew that was because it was left inside my room. I’m not sure if I would stay here again. To me the Westin is luxury, especially price point and the bed sheets and noise level didn’t equate to the brand name. I did love the staff!!!
Stayed 4 nights in Jul 2022

5/5 Excellent

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent vacation at Westin. The staff is super friendly and courteous. Property is beautiful. Food is very reasonably priced. Beach is not the best if you expect blue water because it’s a bay so the water is brown. Good that there is cafe that serves starbucks in the lobby for a coffee lover like me. Room needs some renovations but it’s not bad at all but it could add up to the luxury feel if the room is updated/renovated a little bit. Again it is not bad at all. The room is huge and clean though it’s old. Need to replace the paper thin pillows though. Room service is fast. Food is excellent. Overall we are coming back to this place again. Shoutout to Gustavo in the pool bar. Always Smiling and friendly!
Stayed 6 nights in Jul 2022

1/5 Terrible

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is very very old ! With dead energy . Got an upgraded room but it’s exactly the same as regular. Difference it had less light and window between bathroom and room. Doing some construction around pool area on the property while guest are in. Ocean is dirty ! Some film come in. Felt disgusting in the water. Went to another beach for swim where water is normal and clean. This hotel can’t have a name Westin. It’s like 2 star old motel just large scale
Stayed 1 night in Jun 2022

1/5 Terrible

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I paid full sea view room but they gave me pool view. After one night they transfer me to another room. Plus totally false advertising They charge me almost $700 for 2 adults and one kids food which is ridiculous. Even on USA you can’t spent that amount of money. I am just highly frustrated and angry. Never going to be with them and Expedia too.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beautiful resort with great amenities. The front staff was not as helpful as some of the other resorts I've been to in PV. Concierge was never at the desk. Bell boy was missing on multiple occasions so had to get an uber instead of them calling a taxi. Other than that, enjoyed my stay.
Stayed 2 nights in Jun 2022