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"I loved the property, the friendly staff, and the ability to walk to the Malecon and Zona Romantica."

"Everything was great except choice of restaurants. The Italian and Asian have to improve ."

"Staff was fantastic! Thanks to Elias for helping us book River Canopy activities!"

"Better night shows. Diversity "

"This resort was a total surprise to me. The location was perfect, just a short 20min walk or (60$ peso taxi) to the Malecon. The pools are wonderful. The resort is super clean. Food has so much flavour and lots of variety. Now for the best part, the staff. They are all so amazing. Every single person we walked past or spoke to were so pleasant. Whether you were in the elevator or just wandering the grounds, every single person greeted you. I am trying to learn Spanish and was encouraged by everyone I practiced with (everyone lol). We went to La Villita restaurant (buffet) was the place we went to most as the food choices as well as the flavour was so delish! Everyone is so friendly but we want to mention 3 in particular. Oliveria, Ringo and Pamela. (Thank you so much for all the Spanish lessons, as well as the laughs!) The Mexican people are for sure the nicest we have met as well, their sense of humour is the best! Please, please ensure you account for tipping when travelling, the staff work their behinds off to ensure your vacation is unforgettable. Sara and her family that are just outside the grounds on the beach are so wonderful as well. I purchased a blanket and Sara braided my hair twice. She is so lovely, and is a new friend that I will definitely keep in touch with! The resort was great, but the staff made it unforgettable! Didn’t care for the beach, I know that is just the way it is. But that was the only negative. Would go back for sure!"

"This was our second stay here and the service is amazing. Sergio, Johnny and Nacho are fantastic pool/beach waiters. The two waitresses in the lounge in the evening, Lily and Esmerelda were also great. The hostess in La Cevicheria and breakfast buffet Danae is the best. She has such a kind positive presence. Room was very nice and food was great for a resort."

"Clean and modern with plenty of electrical outlets for charging gadgets. The Alamo rental office is just a few doors down, and the airport is very close by. The parking situation was confusing. They have a parking lot behind the building, but it was padlocked. There also seemed to be a parking deck but I couldn't find the entrance amid the one-way streets. When I asked where to park, the manager offered to let me remain overnight in one of the few spaces by the front door used for checking in. That was gracious, and I was happy to accept, but I would expect parking drama if we stayed again."

"We booked at HOTEL MIO to celebrate our 25th wedding anniversary. Well, what a treat!! Our overall experience was a 10 out of 10. The hotel’s facilities, from the restaurant, to the large room, to the rooftop pool and the cabanas, were absolutely the BEST!! Our room had a spectacular view of Puerto Vallarta and the Bay Area. The bed and pillows were super comfortable. The shower was absolutely AWESOME!! We loved the surrounding area as there was so much to see, many places to visit, and a wonderful variety of places in which to dine. We will DEFINITELY be going back to HOTEL MIO. "

"Beautiful property, clean and comfortable rooms. Easy to walk or get a taxi to anywhere. "