Mexico Cheap Holidays

Most of staff seem a bit put out with their interactions with patrons. Need to be more courteous patient and considerate with staff /patron interactions. As well you shouldn’t have to ask 3 x to get your room cleaned and at 4:30 pm wonder if it will be done. The elevator needs fixing and maybe some slow close on the doors do they don’t slam when being shut. Maybe a new system without arm bracelet. Electronic scan. It felt too restrictive and archaic

There were a few good things about the hotel: - nice staff, very polite and attentive - very clean - close to the airport However, some other things were very disappointing: - the worst is extremely limited access to the ocean, the guards do not allow to enter water farther than 50 feet from the shore. If you hope to swim you need to go to another place. The waves higher than 3 feet are qualified as a storm with red flags everywhere. I doubt the guards can swim. - the food deserves 3 stars for quality and 0 stars for variety. Every day the same 3-4 dishes, probably the worst all inclusive restaurants I've ever seen. As a conclusion, this hotel is definitely not for swimmers, but must be an ideal place for ladies with children who worry about consumed calories and appreciate kids safety while swimming.

Overall it’s crowded. Long lines to the buffets, not all the restaurants Included. Only beach is nice for the kids, but no activities for the kids.

We had a stay that will remain in our memory. Sunscape is a very good resort with helpful staff. Not entirely sure how others fare but Sunscape is a very good resort for families. Highly recommend.

Staff was excellent! They gave super service were super nice and friendly. The food was very very good, the breakfast buffet was incredible - we even went to see another 5 star resort were the breakfast was terrible compared to this hotel. The pool areas and beach is amazing all great! And spa so nice. I would go back

The location was perfect and staff was awesome. I loved the smaller resort feel. Only complaint is the air conditioning wasn’t the greatest.