Louisville Hotel Guide - Hikes Point Plaza Shopping Center hotels in Louisville, United States of America.

"I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date because their hours had changed without updating them . Expedia told me I was s****outta luck pretty much so I never got a refund or another reservation.’. My money was stolen by the both of them and this is the best part…..I PAID THE 9 EXTRA DOLLARS THAT WAS SUPPOSED TO GRANTEE ME MY MONEY in case of a situation like my reservation being canceled. What a joke!!!"

"Hotel was one of the nicest, clean, conveniently located, friendliest hotels ive stayed at in a long time! Would highly recommend staying here!"

"Nice property with kind check in staff. Very close to 64 exit, restaurants, shopping."

"This is my go to spot when in the area. Always clean and friendly staff"

"Nice hotel, lobby and friendly staff."

"Complimentary lobby coffee was cold. All ice machines were out of service. Our room was on the interstate side, and it was extremely loud"

"All was great "

"The building is almost empty so quiet and private and not a hard quality to find. Saff is pleasant and knowledgeable but most importantly, it's a cheaper room that's available and the ownership due but mm"

"​"I am writing to formally express my dissatisfaction with my recent four-night stay. On one of those nights, I was locked out of my room and unable to gain entry until 5 AM. Despite paying for the full night, I was essentially denied access to my accommodations and have yet to receive any reimbursement. Furthermore, I experienced a second lockout during my stay, and room service was consistently unavailable. Given these significant lapses in service, I am requesting some type of reimbursement.""