Louisville Hotel Guide - Breckenridge Plaza Shopping Center hotels in Louisville, United States of America.

"All though we didn't use kitchen it looked very nice."

"This hotel is amazing great staff and wonderful dinner and breakfast Get there by 5 to have a great dinner though drink options at the bar for $1 each Dinning times are strict to timing "

"Staff was nice. Room was just okay... no hand soap, shampoo, nothing. No blankets in rooms only a sheet. So bring everything you might need. Didnt charge a deposit so that was a plus."

"The evening staff was extremely helpful in helping me find an area for 10 teen girls to complete a group activity. The food for the breakfast buffet was on point. The food at the restaurant was good. It was nice that they had a weekend special geared towards families and kids. "

"I booked the stay on ORBITZ. I had been flying all day and was exhausted! There was a 50,000 person Volley Ball Tournament in Louisville and EVERY Hotel/Motel was SOLD OUT! When I arrived I was told they did not have a Room for me because ORBITZ over sold the property, That’s called overselling and the the Property in question would, what we call that industry, walk you to another/sister property. The woman working the Desk was clearly overwhelmed and offered NOTHING not even a bottle of water. So determined, mind you the reservation was Paid -In-Full to get this resolved, I call ORBITZ directly and spoke first to Pranav who because it was above his pay grade transfer me to the resolution department for which I then spoke to Lloyd. I explained the situation in full detail and waited while he called the property for which I could hear the Front Desk speaking to him. Fast forward, he would put me on hold while calling every Hotel/Motel in a 25 mile radius to no avail and then repeatedly calling the front Desk. The property called the owner (so I was told) who miraculously found a Room. I arrived at 9:30pm and was given a Room 2hrs later. The lady working that Desk apologized for the error. There was a heavy set gentleman who was of absolutely NO HELP at another gentleman (of whom I believe was of Latin decent) cleaned the Room and made sure I was comfortable, ORBIZ gave me a partial refund for the error but I will be moving on. Very poor communication amongst term all."

"We were in a room that was on top of the Interstate.. We asked to switch to a parking lot room. We were not allowed to move unless we paid $40-$60 more. The Hotel wasn’t even 1/3 full. The Queen size mattress was sunk in the middle.. our sleep was poor for the 2 night stay. The pool was available but freezing cold. The breakfast was good."

"Parking was easy, and free. The staff was exteremly polite. Clean toom, and it was very close to the concert we we're going to. The deposit was also returned to my account afterwards, because I didn't smoke in the room, or break anything. I would stay at this hotel again"

"Would come back and stay there. Hospitality was excellent clean room is clean but easy access off the bypass."

"Room was disgusting and check in took forever. We couldn’t even stay there."