Istanbul Hotel Guide - Hilltown AVM hotels in Istanbul, Türkiye.

"Staff were great, answered all my questions, room was clean, relaxing, most probably my favourite hotel room I've started at. Would be better if I could connect Netflix or my phone to the TV which was large but not in my language"

"Keycards often didn't work, AC was blowing hot air and there was no water for a brief period of time"

"Clean room and good breakfast"

"The room is spacious but the hotel is in a very noisy street and not much around."

"Temizliği personellerin güler yüzlü olması çok güzel içerisi gayet düzenli ve temizdi"

"Everyone was perfect"

"I had surgery and specifically requested a non smoking room prior to check in. Upon arriving to my room, it smelt like cigarette - so the front desk accommodated a room change. The second room also smelt heavily of smoke, and upon requesting for the third time a non-smoking room, I was told the best they can do is to “spray the carpet”. Due to complications second hand smoke can have on bleeding and other surgical risks, I couldn’t even stay my first night. I had to check out within a few hours and the hotel is refusing to provide a refund, even though it was for legitimate medical reasons. They are saying I “refused” a room change, however, it would’ve been my third time changing rooms. At that point is what made clear, no matter which room they put me in, it’s simply not a smoke free hotel, and a “non smoking room” was wrongfully advertised. I am now out $400 and they refuse to refund me. "

"The room was awful . No window, I have selected room as city view, I arrived around 22:30 pm and was so tried. I don't ask to change. There is not enough light for corridor . I don't recommend any single woman who is travelling for business and holiday. "

"Great staff and nice rooms with central location. Perfect for the price point. "