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Grand Naniloa Hotel Hilo - a Doubletree by Hilton

4.0 star property
Travelers kayak through tranquil waters near Coconut Island Park or unwind by the garden-surrounded pool at this oceanfront Hilo retreat

Choose dates to view prices

The Grand Naniloa Hotel Hilo, on Coconut Island Park's shores, offers gardens and ocean views. Guests can snorkel, surf, fish, or relax by the outdoor pool with cabanas. The hotel has a 24-hour gym, with rowing, canoeing, and kayaking opportunities just steps away.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is €215
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Two Queen Room with Ocean View

In-room safe, desk, free cots/infant beds, free WiFi

Two Queen Room with Ocean View

  • Sleeps 4

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Oceanfront

Junior Suite, 1 King Bed, Non Smoking, Oceanfront | Living area

Junior Suite, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(10 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Sofa bed
  • Ocean view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

Suite, 1 Bedroom, Non Smoking (with Soaker Tub) | Living area

Suite, 1 Bedroom, Non Smoking (with Soaker Tub)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Sofa bed
Bathrobes
Eco-friendly toiletries
  • Ocean view
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Lanai, Oceanfront

View from room

Room, 1 King Bed, Lanai, Oceanfront

8.0 out of 10
Very good
(40 reviews)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(59 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lanai, Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Lanai, Oceanfront

8.4 out of 10
Very good
(48 reviews)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

In-room safe, desk, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(46 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Oceanfront (Lanai Mobility&Hearing,Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Ocean view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

7.4 out of 10
Good
(3 reviews)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
  • Ocean view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

Room, 1 King Bed, Lanai, Oceanfront (Mobility & Hearing, Bathtub)

8.0 out of 10
Very good
(7 reviews)

Highlights

Lanai
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
  • Bay view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Eco-friendly toiletries
Hairdryer
  • Mountain view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Accessible Queen Room with Tub Ocean Front

  • Sleeps 2

View all photos for Accessible King Room with Tub Ocean Front

In-room safe, desk, free cots/infant beds, free WiFi

Accessible King Room with Tub Ocean Front

  • Sleeps 2

Accessible King Room with Shower

  • Sleeps 2

View all photos for King Room with Lanai and Oceanfront

In-room safe, desk, free cots/infant beds, free WiFi

King Room with Lanai and Oceanfront

  • Sleeps 3

View all photos for King Room with Ocean View

In-room safe, desk, free cots/infant beds, free WiFi

King Room with Ocean View

  • Sleeps 3

View all photos for King Room

In-room safe, desk, free cots/infant beds, free WiFi

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Two Queen Room

In-room safe, desk, free cots/infant beds, free WiFi

Two Queen Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4

King Room with Bay View

  • Sleeps 2

View all photos for Corner Ocean Front King Room(Balcony)

In-room safe, desk, free cots/infant beds, free WiFi

Corner Ocean Front King Room(Balcony)

  • Sleeps 3

View all photos for One Bedroom King Suite With Soaker Tub

In-room safe, desk, free cots/infant beds, free WiFi

One Bedroom King Suite With Soaker Tub

  • Sleeps 2

View all photos for Junior Ocean Front King Suite

In-room safe, desk, free cots/infant beds, free WiFi

Junior Ocean Front King Suite

  • Sleeps 3

View all photos for 2 QUEEN BEDS OCEANFRONT WITH LANAI

In-room safe, desk, free cots/infant beds, free WiFi

2 QUEEN BEDS OCEANFRONT WITH LANAI

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

2 Queen Beds Oceanfront End Unit With Lanai

  • Sleeps 4

Oversized Two King Kamehameha Two Bedroom Suite

  • Sleeps 4

View all photos for Accessible Queen Room with Roll In Shower Ocean Front

In-room safe, desk, free cots/infant beds, free WiFi

Accessible Queen Room with Roll In Shower Ocean Front

  • Sleeps 1
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About the area

Located in Keaukaha, a neighbourhood in Hilo, Grand Naniloa Hotel Hilo - a Doubletree by Hilton is near the airport and on the beach. While the natural beauty of Coconut Island Park and Rainbow Falls can be enjoyed by anyone, those looking for an activity can explore Port of Hilo. Don't miss out on a visit to Hawaii Tropical Botanical Garden. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with cave exploring and ziplining. Visit our Hilo travel guide
View more Resorts in Hilo
Map
93 Banyan Dr, Hilo, HI, 96720

What's nearby

  • Coconut Island is glowing from the morning sun. There's easily accessible swimming spots, lots of shade from large flowing trees, amazing views of Hilo Bay, Liliuokalani Park and the two hotels overlooking the bay. #hilo #hawaii #coconut #island
    Coconut Island Park
    9 min walk - 0.8 km
  • Liliuokalani Park and Gardens featuring a pond
    Liliuokalani Park and Gardens
    9 min walk - 0.8 km
  • Reeds Bay Beach Park is located on Banyan Drive, Hilo, big island of Hawaii.
    Port of Hilo
    3 min drive - 2.7 km
  • Naniloa Country Club
    2 min walk - 0.2 km
  • Bayfront Park
    19 min walk - 1.6 km

Getting around

  • Kailua-Kona, HI (KOA-Kona Intl.)
    93 min drive

Restaurants

  • Ken's House of Pancakes
    10 min walk
  • Verna's Drive In
    9 min walk
  • Ocean Front Kitchen
    17 min walk
  • Hilo Lunch Shop
    20 min walk
  • Big Island Coffee Roasters
    9 min walk

About this property

Grand Naniloa Hotel Hilo - a Doubletree by Hilton

Upscale resort near Port of Hilo
Located close to Coconut Island Park and Hilo Farmers Market, Grand Naniloa Hotel Hilo - a Doubletree by Hilton provides a golf course, a terrace and a garden. This resort is a great place to bask in the sun with a beachfront location, rowing and surfing. The on-site restaurant, Ka Lihikai Restaurant, offers breakfast, lunch and dinner. Enjoy the 24-hour gym, as well as activities, such as kayaking, boat tours and sailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Additional perks include:
  • An outdoor pool, along with cabanas and sunloungers
  • Full breakfast (surcharge), bike hire and valet parking (surcharge)
  • Golf cart on-site, helicopter/aeroplane tours and coffee/tea in reception
  • Concierge services, 1 meeting room and a lift
  • Guest reviews give top marks for the helpful staff and location
Room features
All 379 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hairdryers
  • 48-inch LCD TVs with cable channels
  • Wardrobes/cupboards, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 39 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Ka Lihikai Restaurant

Things to do

  • 24-hour gym
  • 9-hole golf course
  • Bicycle rentals
  • Boat tours
  • Fishing
  • Golf
  • Golf carts
  • Golf driving range
  • Helicopter/aeroplane tours
  • Kayaking
  • Outdoor pool
  • Pro golf shop
  • Rowing/canoeing
  • Sailing
  • Snorkelling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,001 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1960
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 46.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 29 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W 50540186.01
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilo Naniloa
Grand Naniloa Hotel Hilo
Hotel Naniloa
Hotel Naniloa Hilo
Naniloa
Naniloa Hilo
Naniloa Hilo Hotel
Naniloa Hotel
Naniloa Hotel Hilo
Hawaii Naniloa Hotel Hilo
Hi Naniloa Hotel Hilo
Hilo Naniloa Hotel Hawaii
Naniloa Volcanoes Hilo
Naniloa Volcanoes Hotel Hilo
Grand Naniloa Hilo
Grand Naniloa
Grand Naniloa Hotel Hilo Doubletree Hilton
Grand Naniloa Hotel Doubletree Hilton
Grand Naniloa Hilo Doubletree Hilton
Grand Naniloa Doubletree Hilton
Grand Naniloa Hotel Hilo - a DoubleTree By Hilton Hawaii
Hilo Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel
Grand Naniloa Hotel Hilo a Doubletree by Hilton
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Hilo
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort
Grand Naniloa Hotel Hilo - a Doubletree by Hilton Resort Hilo

Frequently asked questions

Does Grand Naniloa Hotel Hilo - a Doubletree by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Naniloa Hotel Hilo - a Doubletree by Hilton on 22 Mar 2026 start from €215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Naniloa Hotel Hilo - a Doubletree by Hilton pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Valet parking is available for USD 29 per night.

What time is check-in at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Naniloa Hotel Hilo - a Doubletree by Hilton?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Grand Naniloa Hotel Hilo - a Doubletree by Hilton located?

Located in Keaukaha, this beachfront resort is in the city centre and within 1 mi (2 km) of Coconut Island Park and Port of Hilo. Hilo Farmers Market and Mokupapapa Discovery Center are also within 3 mi (5 km).

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Reviews

Grand Naniloa Hotel Hilo - a Doubletree by Hilton Reviews

8.2

Very good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 632 out of 1305 reviews
Rating 8 - Good. 328 out of 1305 reviews
Rating 6 - Okay. 181 out of 1305 reviews
Rating 4 - Poor. 88 out of 1305 reviews
Rating 2 - Terrible. 76 out of 1305 reviews

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, property conditions & facilities
The hotel was clean, comfortable, beautiful with a very kind staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

Emma

Very great stay!! Clean room, great staff! Aisha was very helpful with island knowledge and allowed us a late check out, thank you!
Stayed 2 nights in Jan 2026

10/10 Excellent

Ravinder

Liked: Cleanliness, amenities, property conditions & facilities
staff was really nice liked how it has every facility and room was spotless the housekeepers deserve a raise
Stayed 3 nights in Jan 2026

10/10 Excellent

Rajdeep

Liked: Cleanliness
Good view room
Stayed 3 nights in Jan 2026

8/10 Good

Kamaka Ah

Liked: Cleanliness, amenities
The staff was kind, courteous, and helpful.
Stayed 2 nights in Jan 2026

10/10 Excellent

darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and very attentive, valet services was great, recommend to anyone. Great offers and very close to a lot of tourist sites.
Stayed 6 nights in Dec 2025

8/10 Good

Judy

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Very friendly and helpful.
Stayed 1 night in Jan 2026

8/10 Good

scott

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable rooms and beautiful views, as well as a nice vibe. Fitness room is well above average. We had a noise problem but staff helped resolve. Note that street parking was readily available.
Stayed 3 nights in Jan 2026

10/10 Excellent

Victor Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place, beautiful beach, delicious food, peaceful atmosphere, the best place to stay in Hilo
Stayed 3 nights in Oct 2025

8/10 Good

Fenglin

Liked: Cleanliness, amenities, property conditions & facilities
Great! Staff are helpful!
Stayed 3 nights in Jan 2026

10/10 Excellent

sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel . We stayed there with our kids and enjoyed the breakfast and dinner at the hotel. Hilo is a small town with not much to do . The hotel is 30 minutes from the volcanos national park and 2-3 minutes from the downtown.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ulf

Liked: Cleanliness, amenities, property conditions & facilities
Great , easy check in and clean amenities
Stayed 1 night in Nov 2025

8/10 Good

Bhakti

Liked: Cleanliness, amenities, property conditions & facilities
Staff, Room, Views were all amazing! I wish the restaurant stayed open past 9:00 pm especially during the peak season.
Stayed 3 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel location and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
Love you, the staff, everything was just beautiful. The grounds were excellent.
Stayed 5 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities
From the moment i drove up, i have received excellent service.
Stayed 2 nights in Dec 2025

8/10 Good

Jennifer Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, staff very helpful, however the shower handle was almost broken and very small had to stand right next to the wall to get any water and couldn't adjust it
Stayed 7 nights in Jan 2026

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a lovely location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Venkat

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful views, great staff. Amazing views of Mauna Kea and the bay. Easy to get to the volcanoes - only 29 miles away. One negative - slowest elevators ever.
Stayed 3 nights in Dec 2025

8/10 Good

Sandra

Liked: Cleanliness, property conditions & facilities
Room was clean
Stayed 2 nights in Dec 2025

8/10 Good

Betty

Liked: Cleanliness, amenities
Love location
Stayed 2 nights in Nov 2025

8/10 Good

Julie

Staff was friendly. Great first floor bar. Trash can in the room was not emptied for five days. Same two glass were in the room all week with no new glasses supplied. All in all I liked the hotel. Nice location. The restaurant needs to stay open later than 9:00 during the week.
Stayed 7 nights in Jan 2026

10/10 Excellent

karson

Liked: Cleanliness, amenities, property conditions & facilities
Great location on Hilo bay, property is older and could use some updating but it has nice ambience
Stayed 1 night in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities
Friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in beautiful Hilo, easy walk to beach, downtown and gardens. Lovely lobby and grounds in general.
Side view from balcony
Sunrise from balcony
Stayed 3 nights in Oct 2025