Hitzerode Hotels

"We had booked a room at the hotel, but it turned out the room was located in a separate 4 room cottage down a trail where we had to drive by car. We did not feel comfortable there, and room was relatively expensive. Therefore we drove back to the reception to ask for a room at the main hotel. In the reception they claimed that we had booked a room in the cottage. But no cottages were shown at booking by pictures or in writing, nor in our confirmation. After some discussion, we were upgraded to...

"The service was great, rooms a bit dated but the staff and service was great! "

"Fantastic service and friendly perfect stay breakfast and evening meal was excellent and they even have electric car charging points "

"Good location, nice service and excellent breakfast. "

"Lovely property- staff was exceptional, restaurant food was yummy. Rooms big, lots of storage!"

"Kamers zijn ruim. Schoon en compleet. Ontbijt is goed echter zijn de broodjes niet vers en hard. Vriendelijk personeel "

"The property refused to acknowledge our booking.They weren't prepared to accept our confirmation email that we had booked and paid for our room and breakfast. They actually locked us out whilst we were contacting our booking agent for help. "

"Room is nice and clean. Great for a golfing trip. "

"Sauberes Zimmer, sehr gutes Frühstück, freundliches Personal"

"Great location and amazing place "

"Nice hotel with good thermal bath. Good service. Nice rooms. Perfect place for relaxing. "

"This hotel has a fantastic location and very family freindly. Enjoyed our one night stay. Great apartment and food with an amazing view over the lake. "

"Nice, safe and calm place, with a very good restaurant. Perfect stop when you need a place to stay after a long driving "

"Prima kamer maar ik had iets meer comfort verwacht van deze deluxe kamer."

"Wonderful restoration of a very historic castle, with great staff and restaurant on site. Enjoyed the stay."

"War super "

"Good size room. Pet friendly. Easy access parking"

"Quiet, comfortable, limited restaurant, breakfast great!"

"Good place to stay."