Staff were super friendly and helpful. We didn’t have enough dong to pay our driver and the staff at the check in counter was generous enough to lend us the money to resolve the situation immediately us. Of course, we paid them back later the day. All the staff were very welcoming and breakfast had a great variety. Also, great location, walkable distance to the hustle bustle, four really popular coffee shop downstairs, restaurants, spa and convenience stores within 200 meters. Definitely got our money work it