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Reviews of Trang An Secret Garden

3 out of 5
Trang An Secret Garden
Ninh Xuan, Hoa Lu, Ninh Binh

Reviews

9.2

Wonderful

Rating 10 - Excellent. 27 out of 44 reviews" "
Rating 8 - Good. 15 out of 44 reviews" "
Rating 6 - Okay. 2 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to share how amazing it was during my 3 day stay here. The area is very nice and quiet, super aesthetic and also very clean. The family who owns the area are very heartwarming and takes very good care of their guests during the stay. I really enjoyed my experience here and was very comfortable.
Stayed 2 nights in Apr 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service
Lovely family and a great breakfast. Close to everything and yet tucked in a quiet spot. Rooms are clean and spacious. Good value.
Stayed 3 nights in Mar 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lovely family trying hard but the property has fallen into disrepair and desperately needs some TLC. The location is peaceful, the staff are keen to please and it was good value. Free bikes. Very basic breakfast. Quiet and rustic.
Stayed 3 nights in Mar 2024

10/10 Excellent

colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at Tràng An Secret Garden
Really friendly hosts and in a really tucked away place but also very accessible. I enjoyed my stay and would recommend it
Stayed 1 night in Dec 2023

10/10 Excellent

Rashmi, SEATTLE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely one of the most beautiful hotel rooms I've ever stayed at, and I just picked the basic twin room. There's a huge mountain view in the backyard. The staff was lovely and breakfast was great. I would absolutely recommend staying here!!
Stayed 2 nights in Dec 2023
Response from Trang an Secret garden on 11 Dec 2023
Thank you very much for your very nice comments about us! Wishing you happy and meaningful trips! Best regards!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ninh Binh
Cozy homestay in the stunning Ninh Binh area. The staff were friendly and allowed us to check in and access our room at an amazing 7am following an early arrival from a sleeper train. A few breakfast options available and free bike rental (albeit the bikes are a little old). Swimming pool under a mountain. The hotel is a little dated but still a comfortable stay at a good price.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Staff & service
Stayed 2 nights in Jan 2023
Response from Trang an secret garden on 5 Feb 2023
Thanks you so much! See you on the next time!

10/10 Excellent

Lan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy our stay at this place. Staffs are really friendly and helpful. The owner also talked to us often and helped my parents getting vegetarian foods, which could be difficult to find in this area.
Stayed 2 nights in Jan 2023
Response from Trang an Secret garden on 5 Feb 2023
Thank you family for choosing our establishment. Hope to see you on your next vacation.

10/10 Excellent

Marie

Liked: Staff & service, amenities, property conditions & facilities
Unique gardens where people come to celebrate wedding and take pictures in fantastic views
Stayed 2 nights in Nov 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat
Excellent staff and owners. Had good English and advise. Quiet and relaxing.
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
A nice location & the 2 girls who did most of the customer service were absolutely lovely, however the whole place could do with tidying, the pool needs a good clean, the rooms are basic cleaned but still grimy areas. For the relatively low price this was ok though, however the 2 nights in a row of staff having a party/drinking games outside the rooms was not ok & showed a lack of respect for visitors who choose this location exactly because it is a quiet country atmosphere.
Stayed 2 nights in Sep 2019
Response from Trang An Secret Garden on 20 Oct 2019
Dear Sir/ Madam, I hope that you are doing well.It was our pleasure to be welcome you in our resort. We are always trying our best to improve our services. On behalf of Trang An Secret Garden, I wish you the best of your life and your future endeavors. Thanks so much for your attention.

10/10 Excellent

Lee, Auckland

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, lovely staff, very reasonably priced! We loved our stay
Stayed 2 nights in Aug 2019
Response from Tim on 2 Oct 2019
Thank you very much of your review. Welcome you come back Viet Nam

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful setting in the countryside but a few minutes from Mua and Trang An.
Stayed 1 night in Mar 2019
Response from Quynh Anh on 17 Mar 2019
Hello, Thank you for taking the time to share your view with us and other travelers. We are glad to hear that you enjoyed the lovely welcome , spacious room, good bar, and restaurant and especially the friendly service from all of our staff. The whole team will keep up working to welcome you back here with our team Best regards, Quynh Anh

8/10 Good

Verified traveller

Stayed 1 night in Mar 2019
Response from quynh anh on 1 May 2019
Thank you so much, we hope to seeing next time

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs were helpful and pleasant. Though some of them might not be proficient in English, they still tried their best to assist you in every way possible. Location is slightly more secluded but I guess that is where you get to enjoy the serenity and unobstructed view of fields. There were no TV in room so be prepared to face guests next door who bring their own entertainment e.g playing music loudly, singing karooke early in the morning etc. Bike rental comes with a daily rental of 120k vnd per day (without gasoline) or 220k vnd per day (with full gasoline). Do check that the helmets you have gotten are in working conditions!
Stayed 2 nights in Feb 2019
Response from quỳnh anh on 17 Mar 2019
Hello, It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden. Hope to see you in the next time Best regards, Quynh Anh

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Hotel staff were really friendly and helpful
Stayed 2 nights in Feb 2019
Response from Quynh Anh on 17 Mar 2019
Dear, Thank you for taking the time to share your view with us and other travelers. The whole team will keep up working to welcome you back here with our team Best regards, Quynh Anh

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irene & Gary's 2019 Vietnam holiday
Was a quaint quiet little spot which was perfect as my husband had been sick for a few days so all of our time was spent here rather than sight seeing. The staff were very friendly, helpful and made sure hubby was comfortable
Stayed 2 nights in Jan 2019
Response from Thuy Le on 25 Jan 2019
It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden. We are sorry that your husband had been ill, and we hope he is fine. Thank you for choosing our homestay and I am sure that my team have enjoyed catering you so much . We looking forward to seeing you

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with fantastic staff
Really great stay with great staff and everything you need at a fair price! Thanks for a good stay.
Stayed 3 nights in Dec 2018
Response from Quỳnh Anh on 23 Jan 2019
Dear Mr, It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden . Thank you for choosing our homestay and I am sure that my team have enjoyed catering you so much . We looking forward to seeing you Best regards, Quynh Anh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in Trang An
We stayed here as part of our your around Vietnam. The hotel is quite new and the rooms are attractive, spacious and well equipped. Unfortunately the weather when we arrived was worse than we expected, so we checked out after just one night. Our plan had been to rent bikes and see the local area, but it was cold and constantly raining. A lovely place and we would have enjoyed our stay here had the weather been better.
Stayed 3 nights in Dec 2018
Response from Thuy Le on 25 Jan 2019
It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden . Thank you for choosing our homestay and I am sure that my team have enjoyed catering you so much . We looking forward to seeing you.

10/10 Excellent

Celie

Liked: Cleanliness, staff & service, room comfort
Mycket bra läge till allt man vill utforska
Ett mysigt litet hotell som ligger utmärkt för utflykterna man vill göra i området. De hjälpte att hyra en vespa (70kr/dag) och det rekommenderas då man kan åka till allt i området. Skönaste sängarna vi haft i Vietnam! Bred som tusan också:) All personal kan inte engelska men de är så hjälpsamma ändå och inget som inte gick att lösa. Bra frukost man väljer från en meny. Billigt och prisvärt!
Stayed 2 nights in Mar 2023
Response from Trang an secret garden on 2 Apr 2023
Tack för att du kom till oss. Din tillfredsställelse är vårt nöje. Det finns också många brister, vi fixar dem. hoppas vi ses snart.Tacka!

8/10 Good

Sebastian

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super nettes Personal, super unkomplizierter Rollerverleih und gutes Frühstück. Sauberkeit lässt ein bisschen zu wünschen übrig, für Vietnam und den Preis nichts desto trotz i.O. :) Würden es wieder buchen, da das Personal super freundlich und zuvorkommend war :)
Response from Thanks you on 1 Apr 2023
Thanks for your choosing! Your satisfasction is our pleasure. I look forward to serving you next time!

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and peaceful location, a bit hard to find though. Very easy to access to Mua cave and Trang an river boat. Staff is very kind and helpful.
Stayed 1 night in Feb 2023
Response from Trang an Secret garden on 20 Feb 2023
Thanks you so much! We hope meet you in the future!Good luck to you!

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Homestay in the nature
Beautiful garden and Homestay. Very lovely. Very helpful and friendly host. The breakfast was unfortunately not so good (Dec 2022)
Stayed 2 nights in Dec 2022
Response from Thanks you on 5 Feb 2023
Thank you for choosing Trang An Secret garden. Your satisfaction is a great encouragement to us. We will fix the shortcomings.Thank you and see you again!

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Hotel precioso y acogedor en Trang An. Las instalaciones son grandes, con una muy buena piscina para los dias de calor. La habitación era amplia y estaba limpia, las camas eran muy comodas y el baño impecable. La familia que lleva el hotel es encantadora y te ayuda con todo lo posible. Existe la posibilidad de alquilar motos en el mismo hotel (aunque estan un poco destartaladas). La situación está muy bien si usas moto: a 5 minutos de Trang An, 10 minutos de las Mua Caves, 10 minutos de Tam Coc...y a 10 minutos de Ninh Binh donde puedes encontrar todo tipo de comercios.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, walking distance to both the boat trips and the Mua Cave. Very nice personell, very helpful with any questions we had. Nice food in the restaurant and calm atmosphere.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
항무아 도보로 걸어같구요. 짱안투어도 갈때는 택시로 올때는 엄청난 비가와서 택시값을 어마무시하게 부르더라구요.. 그래서 그냥 도보로 왔답니다.. 비옷입고 걷는것도 재미있었어요. 저희여행당시 베트남축구가 한창때였는데.. 베트남이 이겨서 사장님이 와인한잔씩 돌리셨어요.. ㅎㅎㅎ 분위기 너무 좋았습니다.. 시내보다 음식도 훨씬 맛났어요.. 모든 음식에 다 만족했답니다.. 14명 여행 모든사람이 음식에 만족했어요. 방안에 향기같은게 나서 그건좀 머리가 아팠어요. 모기때문인듯...
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente el mejor hotel donde hemos estado (y hemos probado de todo tipo de categorías, superlujo incluido). Es un hotel encantador donde el servicio es excelente, en nuestro grupo de 6 personas la opinión es unánime: nos hemos sentido como en casa. Porque nos han dado todo tipo de facildades para que nos sintieramos así. El personal es encantador y se desviven por el cliente. Su comedor se situa en una terraza donde hemos hecho vida algún dia lluvioso, solo no ha faltado cocinar nuestra propia paella (no lo hicimos porque no lo pedimos, estoy seguro que nos habrían dicho si). No esperes un superlujo, es más que correcto y familiar. Ha nuestra queridisima LINH un abrazo muy fuerte por sus atenciones, hay que suburle el sueldo !!!!
Stayed 4 nights in Jul 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
magical place
amazing place peaceful and quit. nice restaurant and bar with free pool. clean and very comfortable beds
Stayed 1 night in Jun 2019

10/10 Excellent

Louise&Kees, Den Haag

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk met kinderen. Prima locatie. Fietsen met kinderzitjes waren zo geregeld. Met bijzondere dank aan Ann en Linh. Geweldige meiden die ons verblijf extra fijn hebben gemaakt en zo lief met onze kinderen waren.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, nice pool, good food, nice location!
Stayed 1 night in Jun 2019

8/10 Good

laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hôtel ou il fait bon chiller
joli hôtel et gentil personnel séjours agréable mais de tous petits détails a régler . les vélos ne sont pas dans le meilleur état et la frigo dans l chambre coule un peu quand on sort (la clé de la chambre fait sur l électricité ) . mais on était bien pose , personnel.bienveillant. endroit calme à flan de colline et la piscine est un plus
Stayed 2 nights in May 2019
Response from Quynh Anh on 3 Jun 2019
Dear Mr, It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden . Thank you for choosing our homestay and I am sure that my team have enjoyed catering you so much . We looking forward to seeing you Best regards, Quynh Anh

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lämmin suositus
Ihana hotelli lähellä Mua Cavea ja Trang An veneretkeä. Hotelli vuokraa pyöriä ja muotoja, joilla pääsee kätevästi kiertelemään alueella upeissa maisemissa. Parasta hotellissa on todella ystävällinen ja avulias henkilökunta. Erityinen kiitos aulassa olleelle naiselle, joka puhui sujuvaa englantia ja auttoi kaikessa mahdollisessa retkisuosituksista, junalippuihin ja edullisin taksikyyteihin.
Stayed 2 nights in Apr 2019
Response from quynh anh on 13 Jun 2019
Thank you for taking the time to share your view with us and other travelers. We are glad to hear that you enjoyed the lovely welcome , spacious room, good bar, and restaurant and especially the friendly service from all of our staff. The whole team will keep up working to welcome you back here with our team Best regards, Management

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from quynh anh on 13 Jun 2019
Thank you so much we hope to seeing you next time

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A equipe é maravilhosa!
A equipe é perfeita, gentil e prestativa! Piscina deliciosa e lindo jardim. O café poderia ser melhor, com mais variedade.
Stayed 2 nights in Mar 2019
Response from Quynh Anh on 3 May 2019
Thank you for your feedback, we hope to seeing you on the next time

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019
Response from Quynh Anh on 18 Mar 2019
Dear Mr. Christian, It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden . Thank you for choosing our homestay and I am sure that my team have enjoyed catering you so much . We looking forward to seeing you Best regards, Quynh Anh

10/10 Excellent

CHIEN-LIN

Liked: Staff & service
還可以
安靜, 舒適度尚可, 唯附近偏僻, 沒車的人不方便
Stayed 1 night in Feb 2019
Response from Quynh Anh on 15 Mar 2019
Dear MS. Thank you for taking the time to share your view with us and other travelers. The whole team will keep up working to welcome you back here with our team Best regards, Quynh Anh

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cood location,clean room.
Very kind and helpful owner. Good location. Clean room. Breakfest not good, 90% only bread. Staff speak english only some word.
Stayed 1 night in Jan 2019
Response from Thuy Le on 24 Jan 2019
It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden. We apologize for the proplem that made you unhappy. We will do better. Hope to see you in the next time and serve you better.

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness
숙소 주변에 아무것도 없습니다. 청결도가... 겉으로 보기엔 깨끗해보이지만, 시트도 더럽고, 변기도 물이 안내려져 있었고, 세면대 밑에도 쓰레기가 그대로 있었습니다. 먼지가 곳곳에 많이 보였습니다. 택시 이용하기 힘듭니다.
Stayed 1 night in Dec 2018
Response from Quynh Anh on 20 Jan 2019
Dear Mr/ Ms It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden . We apologize for the incident that made you unhappy. We will do better. Hope to see you in the next time and serve you better Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor breakfest
Host is very kind and helpful.Everything in good,only breakfest isn't. Very bad choise. Mostly only bread.I wanted coffe with milk,no sugar.They bring with sugar and when i ordered new one,i had to pay for second coffee.
Stayed 1 night in Jan 2019
Response from Quynh Anh on 20 Jan 2019
Dear Mr, It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden. We apologize for the proplem that made you unhappy. We will do better. Hope to see you in the next time and serve you better. Best regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon sejour rapport qualite prix imbattable personnel au top petit hic pour les repas, le restaurant est pas super et un peu cher
Stayed 2 nights in Dec 2018
Response from Thuy Le on 25 Jan 2019
It is very pleased to receive your highest review due to your very short stay at Trang An Secret Garden. We apologize for the proplem that made you unhappy. We will do better. Hope to see you in the next time and serve you better.