Holtsville Holidays

Everything, in general, was wonderful—the breakfast was exquisite. My regards go out to the entire staff, including all the Dominicans and other Latinos I met; the service at the bar was exquisite, and everyone was truly great. As for cleanliness, I give them 200% out of 100%. This was my first time in New York, and let me tell you: on my next visit, I will definitely return to this hotel—it is perfectly centrally located.

You book this hotel for the location. Amenities, service are ok. People are friendly and willing to help but some thing are just the way they are. AC don’t work all the time, when it did it produced a high pitched noise, there was this flashing light right above the bed that was seemingly random in its blinking pattern sometimes really bright other times not noticeable. Our first room had a view of construction equipment, second room on floor 10 was a lot better. TV stopped working after first night, two asks to fix nothing changed. It was really nice to be able to drink from the taps in the bathroom.

Pros: Nice hotel and the room was sizable for NY which is one of the reasons we picked this hotel. Cons: gnat like flies, mostly in the bathroom but a few in the room area. No killing them off, because more just show up. The hotel says they are working on the problem. Hopefully will be fixed soon

The staff were wonderful! The room was small but had everything we needed including a great view of the city. We ate dinner at the restaurant on our last night and it was very good. This is where we will stay from not on!

They position it as a resort-style luxury experience, but it is far from that. It is really just a basic standard hotel stay with small rooms. So the value just isn't there, especially when you're paying a nightly resort fee for a place that has little to no amenities and minimal service. Even if they give you the $20 day credit, it doesn't outweigh just staying somewhere else. It's not in a crowded area with service that just doesn't compare to what else is in the area for the exact same price. Then this hotel is just across the street. The only reason to stay here is to read the history on the walls, which you can do for free if you just come as a patron versus a guest of the hotel. If you want to say you stayed at the hard rock save that bucket list for Vegas. This isn’t even comparable.