"First and last time staying at this hotel. To begin the experience, we got some vague instructions on where to park. We eventually realized that we were paying $20 a night to park in public parking. It was the night before Halloween, so all of the retail parking was full. They mentioned a garage, but we never found it. After about a half an hour we managed to snag a space in front of a shop as someone was leaving.
Every faucet in the room required time to figure out. No markings on the...
"Extremely Disappointing Stay — Multiple Dirty Rooms, Stained Bedding, and an Unacceptable Presidential Suite.
I genuinely wish I were writing a positive review, but our experience at this hotel was incredibly disappointing. What was supposed to be a relaxing getaway for my husband and me turned into a frustrating experience involving multiple room changes, questionable cleanliness, stained bedding, and repeated conversations with management. We specifically reserved a room with a balcony because...
"The hotel and my room were both clean and well maintained. My disappointment stems from housekeeping completely missing my room during the stay, and not refilling the empty body wash in the shower, even though I asked. Also disappointing, there is not currently an open restaurant or bar there (as of 10/30/26-11/1/26). We’ve stayed there before and liked it. Hopefully things improve."