Hoorn Holidays

I wish communication was netter regarding check in and when front desk is open.

The hotel is beautiful and the staff are friendly. But only one or two tram stations are closed by.

Beautiful and outstanding service!!

The Hotel in general was perfect. I stayed there with my friend for a weekend but unfortunately it wasn't really pleasant since we both got an Allergic reaction to something during the whole stay, we were sneezing the whole time when we stayed indoor and we were hardly breathing. Therefore we didn't really stay indoor although the weather was rainy and cold outside.. i complained to the staff and they asked me if they can do anything. I said i don't know, so basically the didnt offer us any alternatives or even changed the sheets or something.. i really loved the amenities but i guess it was not meant for us to enjoy them although it was a very pricey stay.

Overall this was a nice place to stay. If you have a car, however, it is a bit confusing to know where to go for check in and bringing bags in is a bit of a nuisance since there are only stairs in the parkade. There is a service elevator at the back but then have to pull bags through the restaurant and it feels a bit weird. The location overall is good depending what you desire to do and would recommend renting a bike for the day to get where you want to go. The overall vibe of hotel was nice and the staff was also friendly and down to earth. The room was cleaned each day although always seemed to be missing some stock items like water or milk and our body wash was empty and not filled. But the desk was always happy to provide. The rooms could also benefit from some robes, possibly? It has such a cozy cool home vibe that it seemed robes would be fitting (but that is just a personal touch that I would like - not anything to do with the hotel itself). Overall, a great place to stay.