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Reviews of Hampton Inn & Suites Hope

2.5 out of 5
Hampton Inn & Suites Hope
2700 N Hervey St, Hope, AR

Reviews

9.4

Exceptional

Rating 10 - Excellent. 518 out of 670 reviews" "
Rating 8 - Good. 118 out of 670 reviews" "
Rating 6 - Okay. 15 out of 670 reviews" "
Rating 4 - Poor. 11 out of 670 reviews" "
Rating 2 - Terrible. 8 out of 670 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here when I come visit family
Stayed 1 night in May 2024
Response from Bruce Bailey - General Manager on 14 May 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to overnight on a trip with nonsmoking rooms guaranteed and accessible features for myself and family members. The location was perfect, staff was super nice. The room was clean and very comfortable. Breakfast was great and offered fresh variety.
Stayed 1 night in May 2024
Response from Bruce Bailey - General Manager on 14 May 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

A-Pearl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet!
Stayed 2 nights in Apr 2024
Response from Bruce Bailey - General Manager on 15 Apr 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Shanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean
Response from Bruce Bailey - General Manager on 2 Apr 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

2/10 Terrible

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible experience with maintenance attempting to enter room, do not recommend.
Stayed 2 nights in Mar 2024
Response from Bruce Bailey - General Manager on 19 Mar 2024
Thank you so much for taking a moment to review your stay at the Hampton Inn & Suites Hope, AR. I am very sorry to hear that you didn't enjoy our services and our fantastic location! Again, thank you for your feedback.

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bruce Bailey - General Manager on 19 Mar 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Marquis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Mar 2024
Response from Bruce Bailey - General Manager on 4 Mar 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Magdaleno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great ,friendly and professional, great smiles
Stayed 1 night in Mar 2024
Response from Bruce Bailey - General Manager on 4 Mar 2024
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

La'Toya

Stayed 1 night in Feb 2024
Response from Bruce Bailey - General Manager on 20 Mar 2024
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Johnny W.

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from Bruce Bailey - General Manager on 4 Mar 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us once again.

10/10 Excellent

Shanisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 7 Feb 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

8/10 Good

adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Bruce Bailey - General Manager on 25 Jan 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 10 Jan 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Very quiet.
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 7 Feb 2024
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Helene

Stayed 3 nights in Dec 2023
Response from Bruce Bailey - General Manager on 1 Jan 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Nicador

Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 1 Jan 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Lori

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 19 Dec 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

A. T.

Stayed 1 night in Dec 2023
Response from Bruce Bailey - General Manager on 10 Jan 2024
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older facilities but great staff.
Stayed 1 night in Nov 2023
Response from Bruce Bailey -General Manager on 30 Nov 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Bruce Bailey - General Manager on 20 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Bruce Bailey - General Manager on 20 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2023
Response from Bruce Bailey - General Manager on 20 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 9 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

8/10 Good

Mickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 1 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 27 Oct 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great!! We had a short stay but everyone was great.
Stayed 1 night in Oct 2023
Response from Bruce Bailey-General Manager on 27 Oct 2023
I appreciate you taking the time to respond to our survey. We are glad to hear you enjoyed your stay with us! We take pride in making sure all of our guests have a clean, comfortable place to rest after their travels, and feedback like yours is invaluable! I will certainly share your thoughts with my staff, and we hope you will visit us again soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 27 Oct 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much needed for my younger sisters funeral…
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on 23 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback. So sorry for your loss and hope that your next stay will be under better circumstances.

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady that runs the breakfast is wonderful.
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on 23 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

ANN MARGARET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Breakfast was good.
Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 23 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very clean
Stayed 2 nights in Oct 2023
Response from Bruce Bailey - General Manager on 19 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

George

Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 8 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

10/10 Excellent

Jack

Stayed 1 night in Oct 2023
Response from Bruce Bailey - General Manager on 1 Nov 2023
Thanks for staying with us. We greatly appreciate your rating and look forward to your stay with us again!

2/10 Terrible

Rhonda

Stayed 4 nights in Oct 2023
Response from Bruce Bailey - General Manager on 9 Oct 2023
Thanks for staying with us. We greatly appreciate your rating!

2/10 Terrible

Rhonda

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Staff including the manager was extremely unprofessional and rude
Stayed 5 nights in Oct 2023
Response from Bruce Bailey - General Manager on 9 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback!

2/10 Terrible

Rhonda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2023
Response from Bruce Bailey - General Manager on 3 Oct 2023
Thanks for staying with us. We greatly appreciate your rating, and look forward to your stay with us again!

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This facility is the finest hotel I have stayed in ever before! I travel quite a bit and this facility will be my go to stop!
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on 3 Oct 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on 3 Oct 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Marsha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone at this hotel was great! The only thing that I think would be up for improvement would be the caulk around the tub in the room we had needed to be bleached in a couple spots. I’m really picky about bathrooms and there were a couple spots around the tub that were mildewed.
Stayed 1 night in Sep 2023
Response from Bruce Bailey - General Manager on 28 Sept 2023
Thanks for staying with us. We greatly appreciate your feedback and will look into the issues stated. We look forward to your stay with us again!

8/10 Good

Ralph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Outstanding facility. Absolutely beautiful. Having stayed in many hotels, this was the best! HOWEVER, I was very disappointed that even though my ministry (my company) rented 2 rooms for 4 nights (spending over $1,000 with the hotel), management would not give me 4 hours of extra time in one of those rooms the day of check out.
Stayed 4 nights in Sep 2023
Response from Bruce Bailey - General Manager on 22 Sept 2023
Thank you for taking the time to review our property. We greatly appreciate our guests and what they have to say, matters to us. What's exciting is that you mentioned some of the particulars that we focus on most in order to maintain positive guest experiences. It is nice to see it in writing that our efforts are noticed. Ultimately, we must thank you for choosing to stay at our property. We hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Bruce Bailey - General Manager on 19 Sept 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023
Response from Bruce Bailey - General Manager on 27 Aug 2023
Thanks for staying with us. We greatly appreciate your outstanding rating! We look forward to your stay with us again.

8/10 Good

Johan, Quebec City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Comfortable bed. Perfect for a one night stop.
Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on 21 Aug 2023
Thanks for staying with us. We greatly appreciate your feedback! We look forward to your stay with us again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on 21 Aug 2023
Thanks for staying with us. We greatly appreciate your rating! We look forward to your stay with us again.

10/10 Excellent

Dmitrii, Brooklyn

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on 7 Sept 2023
Thanks for staying with us. We greatly appreciate your rating!

8/10 Good

Virginia

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on 7 Sept 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Jason

Stayed 1 night in Aug 2023
Response from Bruce Bailey - General Manager on 7 Sept 2023
Thanks for staying with us. We greatly appreciate your rating!

10/10 Excellent

Shelton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were amazing
Stayed 2 nights in Jul 2023
Response from Bruce Bailey - General Manager on 7 Sept 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 1 night in Jul 2023
Response from Bruce Bailey - General Manager on 26 Jul 2023
Thanks for staying with us. We greatly appreciate your feedback!

10/10 Excellent

Michael

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Lots of parking, quick check in, professional staff, rooms are clean and recently renovated.
Stayed 1 night in Jul 2023
Response from Bruce Bailey - General Manager on 24 Jul 2023
Thanks for staying with us. We greatly appreciate your feedback and look forward to your stay with us again!