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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

2.5 star property
Hotel in Houston with free breakfast and 24-hour fitness centre

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Reception
Property amenity
1 bedroom, premium bedding, in-room safe, desk
Exterior
Outdoor pool
In Northside, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow, an IHG Hotel offers a warm welcome with a breakfast buffet. Relax in the spa tub or take a refreshing dip in the outdoor pool while staying connected with free WiFi and access to laundry services. Previous guests rave about the delicious breakfast.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Accessible (HEARING)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(28 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, premium bedding, in-room safe, desk

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (HEARING)

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Hearing, Mobility)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed (Leisure)

8.6 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Houston, Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG is in the business district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Downtown Aquarium and Houston Zoo. Looking to enjoy an event or a game? See what's going on at Daikin Park, or consider NRG Park for a night out.
Visit our Houston travel guideOpens in a new window
Map
4900 Federal Plaza Drive, Houston, TX, 77092

What's nearby

  • Memorial Park - 7 min drive - 9.3 km
  • Memorial City Mall - 9 min drive - 9.6 km
  • Baseball USA The Yard - 9 min drive - 9.2 km
  • Memorial Hermann Memorial City Medical Center - 9 min drive - 10.4 km
  • CityCentre - 11 min drive - 12.6 km

Getting around

  • Houston Station - 26 min drive
  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Whataburger - ‬3 min drive
  • ‪Don Jose Mexican Restaurant - ‬19 min walk
  • ‪Logan's Roadhouse - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG

Hotel located in Northside
You can look forward to a free breakfast buffet, a corner/local shop and laundry facilities at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Express check-out, a lift and a TV in reception
  • 1 meeting room, smoke-free property and a banquet hall
  • Guest reviews speak well of the breakfast
Room features
All 79 rooms include comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Fridges, microwaves and free infant beds

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Frequently asked questions

Does Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

Is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Check-in begins at 3 PM. Early check-in is available for a fee of USD 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG?

Checkout is at noon. Late checkout is available for USD 30 (subject to availability).

Where is Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG located?

Located in Northside, this hotel is 3.1 mi (4.9 km) from Karbach Brewing and within 9 miles (15 km) of Westheimer Road and Houston Arboretum and Nature Center. Memorial City Mall and Houston Community College - Energy Corridor are also within 9 miles (15 km).

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Holiday Inn Express Hotel & Suites Houston NW-Brookhollow by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 451 out of 856 reviews
Rating 8 - Good. 197 out of 856 reviews
Rating 6 - Okay. 68 out of 856 reviews
Rating 4 - Poor. 52 out of 856 reviews
Rating 2 - Terrible. 88 out of 856 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Reeval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was pleasant, breakfast good and staff was great. It was a very comfortable experience.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean place
Stayed 1 night in Aug 2025

10/10 Excellent

sephorah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are available 24 hours and welcoming.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast! People very kind. I loved the room!!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Big room that was really nice
Stayed 1 night in Jul 2025

8/10 Good

lyne

Liked: Cleanliness, amenities, property conditions & facilities
Great place, quiet and clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan CHARMONATE

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is nice and helpful. Hotel is clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful!
Stayed 1 night in May 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo.
Stayed 2 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Well our celing was dripping water, there was hole in the wall that was patched up but never painted and it smelled like cigeratte smoke.. Pretty nasty place.
Water dripping from the celing creating mold
Hole in wall.. Real Nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Tyauna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and not far from things to do, also has a lot of convenient places around it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Murphy

Liked: Cleanliness, staff & service, property conditions & facilities
The dining the pool everything about it was great
Stayed 2 nights in Mar 2025

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Easy assess ability from highway.
Stayed 1 night in Jun 2025

6/10 Okay

Jame

Liked: Property conditions & facilities
Close to a place where I can get around
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience
Stayed 1 night in May 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Typical franchise hotel. Clean rooms, comfortable beds, pleasant staff. Breakfast was ‘meh’ but it was the typical free breakfast you get at any hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my daughter and we loved the staff and how safe we felt the room was comfy. I was a little disappointed that they didn't have a hot tub which is one of the main reasons I picked her. But over all we were happy with our stay
Stayed 7 nights in Mar 2025

8/10 Good

Dan or Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were friendly and accommodating. Breakfast was good too.
Stayed 1 night in Mar 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a nice and safe place to stay. The staff was very courteous!
Stayed 2 nights in Feb 2025

8/10 Good

Norman

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Brizeida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review for my stay 3/28 to 3/30/25

Great stay, clean hotel. Nice staff
Stayed 2 nights in Mar 2025