Des Moines Hotel Guide - Hoyt Sherman Place hotels in Des Moines, United States of America.

"I loved the pool, It was 8-9 feet. Which is very fun to swim in. The rooms were spacious and everything was neat and comfortable. We didn't really talk with staff but they seemed nice as we were checking-in."

"Clean, staff were friendly and helpful "

"I enjoyed my stay at Hotel Fort Des Moine. The room was lovely - l clean, spacious beautifully appointed with nice details. The bathroom was the same and extremely well lit. The staff could not have been more gracious. A real plus were the dining options. The food was delicious and their hours of operation were terrific for both the early riser and the late diner. This will not be my last stay."

"Everything was great!"

"Hotel was nice, would stay there again. "

"Great service"

"I would say the hotel is nice and everything but the customer service is not the best. We had an issue with no hot water my eight year-old showered and only had hot water for a minute. Had to finish with an ice cold shower which she cried the whole time about.. and we were promised compensation after had to move our family of 5 at 10pm at night which isn't ideal with 3 kids.. We didn't receive and have yet to hear from the GM after emailing him directly. I think this is poor customer service on their end and for that I give it a low rating. When you go somewhere and something like this happens, I think it's fair to feel that there should be action taken right away. It shouldn't take over a week to have someone follow up with you."

"good"

"Happy hour could have had the staff refill supplies quicker. To be fair the crowd was hungry."