Huailai County Hotels

"The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing "

"Location."

"We had a great stay at location. The staff were very accommodating and rooms were comfortable. The complimentary breakfast was a great addition to the stay. "

"周圍雖然較冷清，但是步行至地鐵站不遠，也很方便。 飯店舒適，服務人員親切溫暖。早餐很美味。"

"good location"

"It is 20 min from Great Wall of China; but around there is no restaurant. We ate restaurant inside hotel, food is good; also breakfast buffet is the best. Staffs are friendly but no English speaking, we used google translator. Great hotel, strongly recommend if you want to go Great Wall of China "

"The hotel and room are nice. Breakfast is so so. Too far to the city center."

"Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...

"スタッフの方々の対応が非常に良く親切で、泊まって良かったです。"

"Nice quiet stay for a visit to nearby family. Everything was fine for my visit, staff were very friendly and went out of their way to help. Command of English was poor, however I managed fine using Google translate. "

"House was perfect to suit our needs of traveling with three families. Lots of space and well equipped and stocked with everything one might need. Host was timely and thorough in her communication, and even helped to arrange food delivery and transportation. Proximity to ski resort was excellent as well. Will definitely be back!"