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Reviews of Cobblestone Hotel & Suites - Hutchinson

2.5 out of 5
Cobblestone Hotel & Suites - Hutchinson
416 Prospect Street NE, Hutchinson, MN

Reviews

9.2

Wonderful

Rating 10 - Excellent. 218 out of 323 reviews" "
Rating 8 - Good. 69 out of 323 reviews" "
Rating 6 - Okay. 27 out of 323 reviews" "
Rating 4 - Poor. 7 out of 323 reviews" "
Rating 2 - Terrible. 2 out of 323 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous short stay, thank you!
Stayed 1 night in Apr 2024
Response from Kari Burns, General Manager on 29 Apr 2024
Good morning Heather. Thank you so much for taking the time to give us a fabulous review.As always, we look forward to seeing you again in the future.

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Kari Burns, General Manager on 14 Apr 2024
Thank you for taking the time to give us a 5 out of 5 rating.As always, I look forward to seeing you again in the future.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kari Burns, General Manager on 14 Apr 2024
Good afternoon Ruth. Thank you so much for taking the time to give us a 4 out of 5 review.I would love to hear what I could have done better to get a 5 out of 5 rating..As always, I look forward to seeing you again in the future.

6/10 Okay

Kylee

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Kari Burns, General Manager on 8 Apr 2024
Good morning Kylee. Thank you so much for taking the time to give us a 3 out of 5 review. I would love to hear your thoughts on how we can improve.As always, we look forward to seeing you again in the future.

10/10 Excellent

Ann

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here several times. Always come back.
Stayed 1 night in Mar 2024
Response from Kari Burns, General Manager on 25 Mar 2024
Good morning Ann! Thanks so much for taking the time to give us a great review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Sally

Stayed 1 night in Mar 2024
Response from Kari Burns, General Manager on 14 Apr 2024
Good afternoon Sally. Thank you so much for taking the time go give us a 5 out of 5 rating.As always, we look forward to seeing you again in the future.

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so nice
Stayed 1 night in Mar 2024
Response from Kari Burns, General Manager on 8 Mar 2024
Good morning Kaitlyn. Thank you so much for taking the time to give us an "Excellent" review. As always, we look forward to seeing you again in the future.

10/10 Excellent

Elizabeth, Saint Cloud

Stayed 1 night in Feb 2024
Response from Kari Burns, General Manager on 27 Feb 2024
Good morning Elizabeth. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Kari Burns, General Manager on 27 Feb 2024
Good morning Sherri. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

6/10 Okay

Todd

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Kari Burns, General Manager on 19 Feb 2024
Good morning Todd. Thank you so much for taking the time to give us a review. I would love to know what I can do to bring us out of the "Okay" status and into the "Outstanding" status. I do hope you will give us another chance of proving just how amazing this property is.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel would stay there again!
Stayed 1 night in Feb 2024
Response from Kari Burns, General Manager on 17 Feb 2024
Good morning David! Thank you so much for taking the time to give us a 5 out of 5 Review. We look forward to seeing you again in the future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
River 1
Stayed 1 night in Jan 2024
Response from Kari Burns, General Manager on 29 Jan 2024
Good morning! Thank you so much for taking the time to give us a great review. As always, we look forward to seeing you again in the future.

8/10 Good

Robert

Stayed 1 night in Jan 2024
Response from Kari Burns, General Manager on 23 Jan 2024
Good morning Robert. Thank you so much for taking the time to give us a 4 out of 5 review. Please let us know what we can do better to achieve a 5 out of 5 rating.As always, we look forward to seeing you again in the future.

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Kari Burns, General Manager on 23 Jan 2024
Good morning Mary. Thank you so much for taking the time to give us a 10 out of 10 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

John, Columbia Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday for a short stay. Comfortable bed
Response from Kari Burns, General Manager on 15 Jan 2024
Good morning John. Thank you so much for taking the time to give us a 5 out of 5 review.I'm glad to hear that you think the bed was comfortable, and hopefully you got a good nights sleep.As always, we look forward to seeing you again in the future.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and we really appreciated the continental breakfast.
Stayed 2 nights in Jan 2024
Response from Kari Burns, General Manager on 9 Jan 2024
Good afternoon Stacey. Thank you so much for taking the time to give us a great review.I have an amazing staff that truly care about our guests and there needs.We are always trying to add new and different things to our continental breakfast to make us stand out from others. I'm glad you enjoyed it.As always, I look forward to seeing you again in the future.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 2 nights in Dec 2023
Response from Kari Burns, General Manager on 9 Jan 2024
Good afternoon Ann. Thank you so much for taking the time to give us a review. I'm glad to hear that you would stay with us again.As always, I look forward to seeing you in the future.

10/10 Excellent

Kristina

Stayed 1 night in Dec 2023
Response from Kari Burns, General Manager on 23 Jan 2024
Good morning Kristina. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Lynne

Stayed 2 nights in Dec 2023
Response from Kari Burns, General Manager on 23 Jan 2024
Good morning Lynne. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Treshure

Stayed 4 nights in Dec 2023
Response from Kari Burns, General Manager on 23 Jan 2024
Good morning. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and friendly. Breakfast was well served. I would recommend it to others.
Stayed 2 nights in Dec 2023
Response from Kari Burns, General Manager on 5 Jan 2024
Good morning Donald. Thank you so much for taking the time to give us a review. I'm glad to hear that my staff was kind and friendly, as they should be. I'm also happy to hear that you enjoyed your breakfast with us. As always, I look forward to seeing you again in the future.

10/10 Excellent

Joe

Liked: Property conditions & facilities
Yes
Stayed 3 nights in Dec 2023
Response from Kari Burns, General Manager on 7 Feb 2024
Good morning Joe. Thank you so much for taking the time to give us a 5 out of 5 rating.As always, we look forward to seeing you again in the future.

6/10 Okay

Angela

Travelled with family
Stayed 1 night in Dec 2023
Response from Kari Burns, General Manager on 15 Dec 2023
Good morning Angela. Thank you so much for taking the time to give us a 3 out of 5 review. I would love the opportunity to know what we could do better to earn a 5 out of 5 review.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Kari Burns, General Manager on 15 Dec 2023
Good morning Larry. Thank you so much for taking the time to give us a 5 out of 5 review.As always, we look forward to seeing you again in the future.

10/10 Excellent

Randy, SIOUX FALLS

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Clean. Friendly.
Stayed 1 night in Dec 2023
Response from Kari Burns, General Manager on 15 Dec 2023
Good morning Randy. Thank you so much for taking the time to give us a 5 out of 5 review. As always, we look forward to seeing you again in the future.

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 5 Jan 2024
Good morning Lisa. Thank you so much for taking the time to give us a 5 out of 5 review. As always, we look forward to seeing you again in the future.

10/10 Excellent

Katherine

Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 5 Jan 2024
Good morning Katherine. Thank you so much for taking the time to give us a 5 out of 5 review.As always, I look forward to seeing you again in the future.

8/10 Good

Michael

Stayed 3 nights in Nov 2023
Response from Kari Burns, General Manager on 15 Dec 2023
Good morning Michael. Thank you so much for taking the time to give us a 4 out of 5 review.I would love to know what we can do to earn your 5 out of 5 review?I look forward to seeing you again in the future.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay here again.
Hotel room was very clean. Check-in was quick and easy. Breakfast was good, they have multiple options.
Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 22 Nov 2023
Good morning Mark. Thank you so much for taking the time to give us a 10 out of 10 review. I'm glad to hear everything was to your satisfaction.As always, we look forward to seeing you again in the future.

10/10 Excellent

Deborah, Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Super impressed with this gem of a property! I stayed based on other reviews and was not disappointed.
Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 22 Nov 2023
Good morning Deborah. Thank you so much for taking the time to give us a 5 out of 5 review. I'm glad to hear you enjoyed your stay with us.As always, we look forward to seeing you again in the future.

8/10 Good

Dean

Travelled with partner
It was a nice place and very clean. It is a new facility so everything seems to be in working order. I would definitely stay here again.
Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 11 Nov 2023
Good morning Dean. Thank you so much for taking the time to give us a review. I'm so glad to hear that our property being already 5 years old still gives the new property feeling. l look forward to seeing you again in the future.

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Staff & service
Breakfast staff inconsiderate and rude toward guests. Packed up food while still trying to complete breakfast and would not honor simple request for additional two items. Became rude, obdurate and aggressive. Intolerable. Checked out promptly rather than stay longer
Stayed 1 night in Nov 2023
Response from Kari Burns, General Manager on 11 Nov 2023
Good morning Richard. Thank you so much for taking the time to give us a review. I sincerely apologize for the inconsiderate impression one of my team members had. I assure you that this is very unusual.Please give us another chance to prove to you that this is not how we are.I look forward to seeing you again in the future.

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Water in the tub got ankle deep while showering, and I had quite a few Asian beetles in the room.
Stayed 3 nights in Oct 2023
Response from Kari Burns, General Manager on 11 Nov 2023
Good morning Steve. Thank you so much for taking the time to give us a review. I sincerely apologize for the lack of draining in the tub. This situation has been addressed and corrected.I hope you will give us another chance so that we can show you that this is not normal for us.I look forward to seeing you again in the future.

10/10 Excellent

Mark S

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel!
Very, very clean! Very quiet! Great TV with excellent cable. Super spacious room with a large bathroom.
Stayed 1 night in Oct 2023
Response from Kari Burns, General Manager on 24 Oct 2023
Good morning Mark. Thank you so much for taking the time to give us an outstanding review. I'm glad you enjoyed your stay with us and am looking forward to seeing you again in the future.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Mary! Thank you so much for taking the time to give us a "10 out of 10" review.We look forward to seeing you again in the future.

10/10 Excellent

Jill, st. francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Jill. Thank you so much for giving us a "5 out of 5" review. As always, we look forward to seeing you again in the future.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property, no problems during the stay
Stayed 5 nights in Sep 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Robert! Thank you so much for taking the time to give us a great review. I'm glad you enjoyed the property and look forward to seeing you again in the future.

6/10 Okay

Robin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Robin. Thank you so much for taking the time to give us a "6 out of 10" review. Please let me know what we could have done to receive a "10 out of 10" review from you.I do hope you will give us another chance to reach that "10 out of 10" status from you.We look forward to seeing you again in the future.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
I always enjoy staying here when I visit family in Hutchinson, Minnesota. It’s a great place to stay. Friendly staff and people.
Stayed 1 night in Sep 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Sarah. Thank you so much for taking the time to give us a "5 out of 5" review. As always, we look forward to seeing you again on your next family visit.

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was really easy. Clean hotel. Great place for the price.
Stayed 1 night in Jun 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Angela. Thank you so much for taking the time to give us a "5 out of 5" review. Also for the kind words.I look forward to seeing you again in the future.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A little exp
Stayed 1 night in Sep 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Mark. Thank you so much for taking the time to give us a "5 out of 5" review. We look forward to seeing you again in the future.

10/10 Excellent

Diane

Stayed 1 night in Sep 2023
Response from Kari Burns, General Manager on 6 Oct 2023
Good morning Diane. Thank you so much for taking the time to give us a "10 out of 10" review. We look forward to seeing you again in the future.

4/10 Poor

patricia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is not friendly at all
Stayed 1 night in Sep 2023
Response from Kari Burns, General Manager on 13 Sept 2023
Good morning Patricia. Thank you so much for taking the time to give us a review. I do apologize that you felt my staff was not friendly at all. It's very rare that I receive that type of review and have spoken to the individuals that were scheduled on that day. I do hope you will give us another opportunity to prove to you that we are in fact a friendly team.Please don't hesitate to reach out to me if I can be of any help.

10/10 Excellent

Casey

Stayed 2 nights in Sep 2023
Response from Kari Burns, General Manager on 24 Oct 2023
Good morning. Thank you so much for taking the time to give us a 5 out of 5 review.I look forward to seeing you again in the future.

8/10 Good

Theresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Kari Burns, General Manager on 22 Aug 2023
Good morning Theresa. Thank you so much for taking the time to give us a review. Please let me know what I could have done to reach the 10 out of 10 stars.We look forward to seeing you again in the future.

8/10 Good

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Kari Burns, General Manager on 22 Aug 2023
Good morning Dakota. Thank you so much for taking the time to give us a review.We look forward to seeing you again in the future.

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and convenient
Stayed 1 night in Aug 2023
Response from Kari Burns, General Manager on 18 Aug 2023
Good morning! Thank you so much for taking the time to give us a great review. I appreciate that you felt our hotel was both quiet and convenient.We look forward to seeing you again in the future.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is very attractive and welcoming. Our room and bathroom were spacious.
Stayed 1 night in Aug 2023
Response from Kari Burns, General Manager on 8 Aug 2023
Good morning Robert. Thank you so much for taking the time to give us a great review. We look forward to seeing you again in the future.

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to get to. The property was well kept and quiet.
Stayed 2 nights in Jul 2023
Response from Kari Burns, General Manager on 8 Aug 2023
Good morning Michael. Thank you so much for taking the time to give us a great review.As always, we look forward to seeing you again in the future.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beds aren’t amazing (very hard!) but overall the Hotel was clean and staff was friendly. Plenty of breakfast available (to our surprise- we’ve stayed here several times since it opened).
Stayed 3 nights in Jul 2023
Response from Kari Burns, General Manager on 2 Aug 2023
Good morning James. Thank you so much for taking the time to give us a great review.As always, we look forward to seeing you again in the future.