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Reviews of Hospedaje Claudia

2.5 out of 5
Hospedaje Claudia
Huacachina s/n, Ica, Ica

Reviews

7.6

Good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 11 out of 30 reviews" "
Rating 6 - Okay. 5 out of 30 reviews" "
Rating 4 - Poor. 3 out of 30 reviews" "
Rating 2 - Terrible. 2 out of 30 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Liked: Staff & service
Bad timing
The hotel clearly wasn't ready for us since Peru was just opening to tourists. The room was sandy and not in great shape. We ended up going to another hotel.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Its a nice cute & well located hotel. Jesus at reception is amazingly incredible & very helpful with whatever you may need. My only issue with the room was no A/C. This is never good in a desert. Even at night. I lived & i did go to sleep almost immediately from exhaustion. Other than that i I definitely recommend for the price. Especially if you're staying 1 night only as we did.
Stayed 1 night in Jan 2020

4/10 Poor

Manuela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was out of order and in a construction zone, the room was full of mosquitoes, the hotel overall was run down. Wouldn't recommend. The mattress was okay.
Stayed 1 night in Dec 2019
Response from Jesus on 23 Dec 2019
Desde ya gracias por su comentario, efectivamente la municipalidad esta haciendo obras y cambios de tuberías y los mosquitos es propio de la zona por el agua del Oasis. Saludos Cordiales

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Check in was very easy and front desk staff was very friendly. Room was very large and clean. Same with bathroom. Breakfast was very nice - fresh squeezed juice, made to order eggs, coffee, and bread/jam. Offered free luggage storage and close to everything!
Stayed 1 night in Jul 2019
Response from Jesús on 21 Aug 2019
"Muchas gracias por dejar un comentario sobre nuestro hospedaje. Nos encanta escuchar que les gustó el desayuno."gracias por su comentarios,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Although the listing says there is a pool accessible this is not the case! Like most tourist hotels in Peru the service is much better than the property. We had a good stay but the price was too high for what the property had to offer.
Stayed 1 night in Jul 2019
Response from Jesús on 19 Aug 2019
"We are very sorry that the size and layout of our rooms would not like it. We are a small family-run bedroom and breakfast and we cannot offer the services of a hotel.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis stay
Amazing place, close to everything. Staff very friendly and helpfull. Amazing 'buggy tour ran by them as well.
Stayed 2 nights in Jun 2019
Response from Claudia on 9 Jul 2019
Gracias por dejar su comentario sobre nuestro hospedaje. Saludos.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place. Customer service was great. I asked for a 2nd pillow and cup of hot water. Both were brought to my room immediately
Stayed 1 night in Jun 2019
Response from Jesús on 22 Jun 2019
Gustosos de haberla atendido y hacer que su estadía por Ica sea agradable... Muy agradecidos. Recepción.

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Very kind nice staffs. They worked hard to help with mosquitoes.
Stayed 2 nights in Dec 2018
Response from Jesús on 10 Jul 2019
Thank you for leaving a comment about our lodging and for the proximity to the Oasis, there are mosquito bugs.

8/10 Good

Laura, san diego CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to oasis
Issues with CC processing of payment but worked at the end. Room really really small for 4 people but the staff was great and accomadated us for early breakfast because of a tour we were taking really early in the morning! Overall would recommend.
Stayed 1 night in Jun 2018
Response from Recepción on 17 Jul 2018
Thank you for your comment, that allows us to improve to provide better care and comfort. regards.

10/10 Excellent

omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huacachina with tours
We rented a car at the airport and drove to this resort. They waited for us to get there since we arrived late. They provided breakfast and had amazing dinner options. Also had drink in refrigerators and laundry services where everything was charged to the room. We had an idea of what we wanted to do, but the host Kenji/Jesus gave us all the options we were looking for and scheduled it for us. We went to Islas Ballestras in a bus (poor mans galapagos) and sand dunes and sand boarding, city tour, winery tour and we just paid at the end. Pool option available at no extra charge. Our room was a little warm, while the hallways were cool. They did provide a vertical fan for us.
Response from Jesus on 30 Jul 2018
Thank you for your comment, that allows us to improve to provide better care and comfort. regards.

4/10 Poor

Elaine, West Yorkshire

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Still at building stage
I booked this hotel because It showed on the picture a nice garden area and a swimming pool, ideal to relax by on my journey down coast, so I didn't mind paying a little bit extra When I got there there was building work going on, so dust everywhere and the bathroom not finished off properly and not very clean. I couldn't access the pool area at all during my stay as it was blocked off to allow for the maintenance. They must have known this would be taking place as I only booked the week before, but neglected to inform me. The shower was pathetic and had only two temperatures, cold or hot! On a plus side the breakfast was very nice. n

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location and good breakfast
The hotel has a good location but there is a lot of noise because of the buggies. Breakfast is good and the service. Room was spacious and it has hot water.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Rustic but comfortable rooms
Hospedaje Claudia has a very nice staff, but their English is very limited. Rooms are comfortable, but do not expect luxury accommodations. Rather than a faucet to fill the bathtub, the water appeared to come from a hole in the wall. The hot water took a while to start up, but was generally sufficient.

10/10 Excellent

Luis Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buen lugar, agradable, tranquilo, buen atención
Stayed 2 nights in Oct 2022
Response from Luis on 28 Apr 2023
Nos alegramos al leer tu comentario, Luis. El hotel Claudia agradece tu estadía.

10/10 Excellent

OLGA

Stayed 1 night in Oct 2022

8/10 Good

Ligia L

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Jesús on 21 Aug 2019
Gracias por dejar su apreciación sobre nuestro hospedaje.

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Jesús on 19 Aug 2019
Muchas gracias por dejar un comentario sobre nuestro alojamiento.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Jesús on 12 Jul 2019
"Muchas gracias por dejar un comentario sobre nuestro hospedaje.

2/10 Terrible

Leonidas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ΑΠΑΡΑΔΕΚΤΟ
ΑΠΑΡΑΔΕΚΤΟ.ΠΩΣ ΕΧΕΤΕ ΑΥΤΟ ΤΟ ΞΕΝΟΔΟΧΕΙΟ ΣΤΗΝ ΣΕΛΙΔΑ ΣΑΣ ΜΕ ΑΥΤΕΣ ΤΙΣ ΚΡΙΤΙΚΕΣ.ΟΧΙ 50 ΔΟΛΛΑΡΙΑ ΔΕΝ ΑΞΙΖΕΙ ΑΛΛΑ ΟΥΤΕ ΔΕΚΑ.ΟΙ ΦΩΤΟΓΡΑΦΙΕΣ ΕΙΝΑΙ ΣΩΣΤΕΣ ΑΛΛΑ ΟΛΑ ΑΠΟ ΚΟΝΤΑ ΕΙΝΑ ΠΟΛΥ ΠΑΛΙΑ.ΑΠΑΡΑΔΕΚΤΑ ΠΑΛΙΑ.ΕΧΩ ΚΛΕΙΣΕΙ ΠΟΛΛΑ ΞΕΝΟΔΟΧΕΙΑ ΣΕ ΕΣΑΣ ΚΑΙ ΔΕΝ ΕΧΩ ΚΑΝΕΙ ΚΡΙΤΙΚΗ.ΔΕΝ ΤΟ ΠΙΣΤΕΥΩ ΟΤΙ ΤΟ ΕΧΕΤΕ ΣΤΗΝ ΣΕΛΙΔΑ ΣΑΣ.ΑΠΟΓΟΗΤΕΥΤΗΚΑ ΜΕ ΕΣΑΣ
Stayed 2 nights in Mar 2019

8/10 Good

Lotta

Disliked: Property conditions & facilities
Mkt slitet, inge tryck i dusch. Torftig frukost
Stayed 1 night in Sep 2017

8/10 Good

Lars

Liked: Cleanliness, staff & service, room comfort
Fine for a night or two...
Hostal Claudia in Huacachina is located fine, protected from the noisy area. Breakfast is ok, wifi working on and off. In all, ok for the price
Stayed 1 night in Aug 2017

4/10 Poor

Ryuji

Disliked: Staff & service, property conditions & facilities, room comfort
割高
ワカチナの真ん中に立地しているため3階のオープンデッキからのオアシス・砂漠の眺めはGood。ただ、リゾート地で、隣がプール付きのホテルのため、深夜までうるさい。エアコンなく、ファンのみ。無料Wi-Fiあるが、つながりが異常に悪い。このクオリティで1泊4000円ごえは高い印象。

2/10 Terrible

maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La reserva que no encontré
La peor experiencia de mi vida, nunca me ha pasado realizar una reserva dando mí número de tarjeta y todo y llegar al hotel y que me digan que no cuento con hospedaje. .........muy decepcionada con hoteles.com porque el hospedaje Claudia nos comentaron que ustedes no se comunicaron con ellos para la reserva respectiva y mejor hubiera sido que yo reservara directamente con ellos. En resumen ustedes tienen toda la irresponsabilidad. Muy decepcionada de ustedes y como comprenderán voy a contar a todas mis amistades posibles sobre este acontecimiento para que ellos no se vayan a ser sorprendidos y un viaje de placer se convierte en un viaje de horror. Atte. Maria Ydalia Pérez

10/10 Excellent

Alexia, France

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Contrasté!
accueil pas pro, chambre propre mais pas confortable (matelas très dur).

8/10 Good

Danny

6/10 Okay

Naoko, Japan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
砂漠の近くのホテル
長距離バスでの疲れを取るため すぐシャワーを浴びたかったが、お湯が出る時間が決まっていて水しか出なかった。スタッフは明るい気さくな方々でした。
サンドバキ−出発
影フォト

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas hesiter
Petite oasis pleine de fraicheur
Merci beaucoup!

6/10 Okay

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Sauberes Zimmer
Der Online-Preis ist zu teuer für das was man bekommt. Das Zimmer was super sauber.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superó nuestras expectativas
Llegamos porque era el único que tenía habitaciones disponibles. No estábamos seguros de que sea el mejor pero fue muy bueno. las habitaciones muy limpias, cómodas, linda vista.