Breakfast, lunch, dinner served; Peruvian cuisine, garden views
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Reviews of Serenity Hotel & Lodge

2.5 out of 5
Serenity Hotel & Lodge
Pasaje Los Rosales 330, Ica, Ica

Reviews

8.8

Excellent

Rating 10 - Excellent. 14 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 2 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 1 out of 20 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles, Cocoa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice with a pool and nice bathroom.
Stayed 1 night in Apr 2024
Response from LCH on 7 Apr 2024
thnks for your visit!

8/10 Good

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo
No es un hotel más, es una casa de campo pet friendly. Muy apacible
Stayed 3 nights in Dec 2023
Response from Luchys on 3 Feb 2024
Muchas gracias Juan, esperamos tu pronta visita.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Charming family-run hotel
We had a lovely stay at Luchy's. It feels like a sanctuary compared to the bustle of Ica city. The food in the onsite restaurant is EXCELLENT and the two hosts Luis and Toño took wonderful care of us, helping us to book our wine tour and dunebuggy/sandboarding tour in the desert. I would highly recommend spending a night or two here if you're visiting Ica (the dogs that live there are a very charming bonus!).
Stayed 2 nights in Nov 2023
Response from Luchys Country House on 6 Dec 2023
Thank you very much Andrew, we are very happy that you had the best time with us and I hope one day you can visit us again.

2/10 Terrible

SUNG

Stayed 1 night in Nov 2023
Response from LCH on 6 Nov 2023
Lamentamos la baja evaluación, luego de haber atendido de la mejor manera en la ciudad de Ica, intentado ayudarles en comprar boletos y querer ayudarles en el establecimiento de Nasca que se alojaron y dejaron olvidado su cargado. Su inglés no fue bueno y este limitante no fue un obstáculo para nosotros querer atenderlo de lo mejor. El alojamiento es tal cual como se ve en fotos y características. Nuevamente lamentamos su evaluación y esperamos que haya sido una equivocacion por su parte

6/10 Okay

Victor

Stayed 1 night in Oct 2023

4/10 Poor

lita

Disliked: Property conditions & facilities
Place is not inviting at all. It needs a lot of improvement in green areas. Pictures look way better than what the facilities really are. It has a lot of potential but it not quite there yet!
Stayed 1 night in Aug 2023
Response from LH on 30 Aug 2023
Thank you for your appreciation, we will take it into account; All photos are real; We still regret that you have not been able to enjoy the magic of our country house on the Peruvian coast. We are in the land of the eternal sun, in the middle of the Ica desert, where the green area is very difficult to find. It is a pity that you have not been able to spend more time in the lodging where each room has unique details such as our exhibition of antiques and unique pre-Inca looms. We would have loved it if you could spend more time with us, but you only came to rest. We receive many guests from various platforms such as Orbitz where they feel safe and comfortable with us and do not hesitate to book with us again. We hope you can give yourself another opportunity to visit us. Greetings.

10/10 Excellent

Claudia Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable la estadía y el personal, los adornos antiguos del main room son históricos y muy interesantes. Como el lugar es un poco alejado pedimos comida en el hotel la cual estuvo rica, recomiendo los jugos que son naturales y las papas fritas recién hechas. El Hotel es pet friendly pero consideren que no podrán dejar a sus perritos en la habitación solos así que planeen su viaje en función a lugares que los dejen entrar
Response from LCH on 28 Aug 2023
Gracias Claudia y nos alegra que te haya gustado nuestro servicio . No permitimos que se queden encerrados en la habitación porque nos apena que se quedan llorando y si viajamos con nuestros hijos perrunos hay que disfrutar con ellos. Esperamos su pronta y próxima visita .

10/10 Excellent

Luis Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Serenity on 28 Feb 2024
Muchisimas gracias por su visita!

10/10 Excellent

teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me sentí muy contenta de encontrar este hotel ya que sus instalaciones son muy bonitas, hay muchas plantas y animales … también tiene una bonita piscina y una excelente comida típica de Ica y el desayuno me encantó. Se los recomiendo!
Response from Serenity LH on 27 Feb 2024
Muchas gracias, esperamos pronto volverle a recibir y nos alegra mucho que todo haya sido como lo esperaba.

10/10 Excellent

Luis Héctor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Serenity LH on 27 Feb 2024
Muchas gracias

10/10 Excellent

Yajaira, Guaynabo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente y hermoso lugar para relajarse. Se siente un ambiente muy acogedor, tanto la comida como la bebida fue exquisita. La atención del personal 20/10. Amé que es una propiedad pet friendly.
Stayed 1 night in Nov 2023
Response from Luchys Country House on 6 Dec 2023
Muchas gracias Yajaira, ojalá vuelvan algún día, será un placer volverlos a recibir.

10/10 Excellent

nora fiorella

Stayed 1 night in Oct 2023
Response from Luchys on 25 Oct 2023
¡Muchas gracias!

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly, activities options, close to huacachina oasis
Stayed 1 night in Aug 2023
Response from LCH on 28 Aug 2023
Thank you very much Sandy, we are glad that your stay has been the best

10/10 Excellent

Alvaro Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from LCH on 30 Apr 2023
Muchisimas gracias por tu visita! Esperamos poder volver a verte pronto!

10/10 Excellent

Antonio

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Descubrí una joya oculta! El servicio es excepcional, el entorno natural es impresionante y la historia del lugar es fascinante. Además, si eres amante de los animales, te encantará saber que es pet-friendly. ¡Este lugar es mucho mejor de lo que se ve en las fotos! Mi experiencia superó mis expectativas, definitivamente volveré a reservar aquí. ¡No te pierdas la oportunidad de experimentar más de lo que esperas en este lugar increíble!
Response from LCH on 25 Apr 2023
Muchisimas gracias por tu visita! esperamos que vuelvas pronto