Ikvlivgorana Hotels

"Hotel was clean & in a good location. Staff was lacking. Our luggage was lost on flights over. The airport told us when it would be delivered to our hotel. I went to reception the day before it was to be delivered because we had a tour the next day. just to give them a heads up. They told me no problem, they would store it until we came back from the tour. The next day, we asked to get our luggage. They said it hadn't been delivered. I called the airport. They said the receptionist told them there was no one staying there by our name. We needed the luggage so we had to pay $40+ to ride to the airport and back. The staff eventually admitted that is what happened, but did not so much as apologize. When we checked out, my husband got a beer & we sat down for him to drink it before leaving. The receptionist overheard me talking about them not even apologizing & offered us a hot chocolate (still didnt apologize). $40 for a hot chocolate! I feel they could've at the least offered breakfast that day, but even just an apology wouldve been appreciated. Also, the bar checkout was always either out of change or the system was down. One day, the system was down so he asked could he charge it to the room. My husband agreed. But then he said he could take a card. So, my husband paid assuming the system came back up. He charged it to the room & the card we later found out. At that point, we were done and my husband just repaid for the same beer to clear the room account."

"Super stay. Great service. Food. Got early and late checkout. Amazing "

"The staff is very helpfull and smiling all the time, the pool is amazing.. the view frok the room is very nice ..and the asian restaurant serves great food"

"Great location Great facilities Great service "

"I had a wonderful stay at River Side Tbilisi Hotel. The location is perfect — right in the heart of Tbilisi, within walking distance of many attractions, restaurants, and the Old Town area. It made exploring the city incredibly easy and convenient. The rooms were very clean and well-maintained. Housekeeping did an excellent job every day, and everything felt fresh and comfortable. The bed was especially cozy, which made it easy to relax after a long day of sightseeing. Overall, it’s a great choice for anyone visiting Tbilisi. Excellent location, friendly staff, clean rooms, and a very comfortable stay. I would definitely recommend it and look forward to coming back again! "

"Room was clean and good size and had many amenities. The service was good and Liza who checked us in was very helpful. We arrived in the morning and although there was no room available for early check in, we were granted a free breakfast which was hugely appreciated. The restaurant was also delicious and a beautiful atmosphere. The down side was it was quite a long walk from the old city so the hotel name isn’t really accurate. Also, there were events with a DJ on the rooftop on Saturday and Sunday night until early in the morning. It was very loud - even on the lower floors. We received notification it was occurring and were told hotel guests were top priority but this clearly wasn’t true. Clearly the money made from hosting an event was the top priority over guests. This was quite disappointing. "

"Positives: Staff on the reception desk were friendly and efficient. The room was clean. Perfect location - central and convenient Negatives: there is no soundproofing in room 107 - facing a road that is noisy all hours of the night and the commotion bleeds into the room. Also next to a lift so heard guests coming and going throughout the night. There was a room next to 100 where the guests were having a party and smoking and the smells and noise travelled down the corridors. I had to ask them to stop. The room was tiny - we were upgraded to the room so I have no idea what size the original one was. Breakfast is really basic though it's free and no information on allergens"

"Room clean not good"

"The staff very bad , service very bad , room dirty, Food bad "