Sharm El Sheikh Hotel Guide - Il Mercato Mall hotels in Sharm El Sheikh, Egypt.

"Lovely stay"

"Clean rooms, staff, pool"

"From the very first minute at check in the stay at the hotel was outlined. Reception staff and porters were very professional. Nothing was too much trouble. The rooms in zone 7 were fantastic. Cleaners were very attentive at all times. The pool area was great as was the barman. The beach was also fantastic. The animation team, food and bar were all excellent. Lets get onto the food. The buffet which was available at all times had varied options for all. The al acarte restaurants were fabulous. In particular the asian. We were in this one a number of times during our 13 night stay. The guest relations were brilliant again nothing was to much trouble. Not that we had any real problems. All in all i would highly recommend this hotel. We will be back. Many thanks Kev, Deb, Dave and Sharon."

"The room towels are all a bit tired but this was a budget trip and I was happy with what I got. "

"Amazing hotel. Great food drink and service "

"Very very good place "

"Very clean, professionally staffed and managed, exceptional property location and food was a good value. Would give it a 10 star stay, except for the constant cigarette smoke at every part of the property…lobby, restaurants, drifting into rooms, at the beach. Not sure why people are still allowed to smoke anywhere in public, but in Egypt, this is still acceptable 😳"

"When we arrived from Cairo to Sharm El Sheikh, it was almost 9pm. The receptionist was super rude. The restaurant was almost closing. So we went to dinner. The restaurant staff were very kind. The Chef sent us a special plate of fish as all the protein dishes were already over. I paid an extra $35/- US, for a late check out as I was climbing Mt. Sinai that night. I wanted to sleep and I informed the staff that I will sleep and check out by 6pm. I had the do not disturb board on. Yet they banged on the door at 5pm disturbing me completely. The Housekeeping staff were sooo sooo loud as they started cleaning the next room that I had to get up again and tell them to keep it low. The loud music all throughout the day was exhausting. Earlier in the day, I paid for a high end body massage.. which was an absolute shame. The women just applied some oil on the body and then went and sat. She said I had to rest as I may feel dizzy when I get off the bed, cutting short the massage time. Then at 5.45 I had the housekeeping and bell staff come and knock at the door, rushing me to get out immediately. I was just finishing my packing when the staff called on the receptionist and the fellow who was there at the time I checked in, came into my room and was virtually standing inside the room space watching me pack and trying to implicate ‘get out at once’ I expressed my deep disappointment and said that I will definitely write a review on his conduct. A very bad hotel with zero courtesy. "

"Fast check in, thanks Mr. Mohamed Very clean room, food was accepted Frindly stuff."