Independence Hotels

"Room was clean! Staff was amazing! Overall a wonderful stay"

"Hotel updated and great staff. The potholes in the parking were horrible. Garbage strewn all over parking lot and around the outside of the building. Sam was a friendly and safe driver that took me to the airport. Thanks Sam."

"Excellent "

"Good breakfast, small TV, weird odor, tobbaco smell in a smoke free room, small beds, small pillows. Nice area. "

"Excellent hotel. Great staff. Good location! Lovely property. "

"The valet parking was very helpful as was the bellman. Check in was easy and the room was spotless. We enjoyed the buffet breakfast, very good variety. Also being shuttled to the concert was a plus. "

"Clean room, and cool Vibe "

"Our stay had a mix of positives and frustrations. The hotel staff were great, especially Jerome, who kindly offered to move us to another room when ours felt uncomfortably warm at 79.3°F. That level of service was appreciated. However, the parking situation was a major downside. The property only offers limited on site parking through valet service at $49USD/night. Street parking is restricted to just 2 hours, which made things very inconvenient. Since we stayed for 4 days, valet would have cost an additional $200USD on top of our reservation, so we chose not to use it. Had we known this in advance, we would have considered a different hotel with a self parking option on site. Our first night was particularly stressful because of parking, and room temperature. We also stayed for 4 days w/o any housekeeping service, even though it was stated on the mirror that it would be provided after 2 days. Additionally, whenever housekeeping was cleaning nearby rooms, the noise was quite disruptive. There was a lot of loud banging from equipment and items being moved around. Breakfast was also repetitive, with the same options served throughout the weekdays. Another challenge we encountered was the lack of accessible, familiar comfort food options nearby or around the downtown area, which made dining less convenient during our stay. Overall, while the staff were friendly and helpful, there are several areas that could be improved. "

"clean rooms and friendly staff"