Indirapuram Hotel Guide - Romantic Hotels in Indirapuram, Ghaziabad

"CHECKING IN PROCESS IS TOO LONG"

"Arrived early at the hotel. Staff would not check us in and wanted us to pay for extra night despite us arriving at 5 am. Paid for the extra night. Small rooms, breakfast is just okay, not upto 5* standards. Stayed at other 5* hotels , lots of choices. Would I return to this hotel? Most likely not! Turned us off at checkin, then got turned off seeing the room size and bathroom. "

"Above and beyond . "

"Our initial flights to india got canceled because of ongoing issues in the middle east. This was completely out of our control and we have booked 5 different hotels. Everyone was able to understand our situation and gave us a free refund except for this hotel. We actually booked 2 separate nights with them and they refused to answer back to us or at the very least, give us 50% off. I understand their no refund policy but when situations like these occur, that are completely out of our control, there should be exceptions. At least answer us back with a response, yet we couldn’t even get that. Be weary"

"My girlfriends and I were first given rooms on 5th floor! When we stepped out of the elevator experiences a musty smell which comes from water damage ! Same with the room too ! Ridiculous! We were moved to different floor ! The building from outside also looks like a dump ! After experiencing Shangri-La in Bangalore, and in Singapore, this property was a let down !"

"We loved this hotel! Gorgeous property, lots to do, and a friendly staff."

"A gentleman named Smiu in the restaurant gave us stellar service. We were not expecting anyone to proactively worry about our son's food allergy, but Smiu worked with the chef to ensure we could get a meal that was safe for my son to eat. Thanks!"

"This has always been one of our favourite hotels in the world. It’s ornate and gorgeous with incredible service. But…on this occasion we found the bed very firm. The staff bent over backwards to rectify the situation. The Qube restaurant is fabulous. Such a beautiful setting with delicious food and service. We did half board and had delicious dinners here as well. One other glitch this time, we needed an extra night and were quoted an outrageous price. At the last moment, as we were checking out, the management offered us the room at the same rate as the previous nights but by then we had booked rooms at the Oberoi. There’s a lot of competition between the Leela and the Oberoi and on this occasion the Oberoi won. "

"Overall good experience, however please double check the in room dining menu QR code against the bill, the categories and prices had a mismatch which resulted in me paying 5 times the price of item."