Innstadt Holidays

Outstanding. Very nice room and high quality bed. Very friendly customer service. Amazing spa. Very satisfied with our stay.

Decent hotel by the airport but outside of Munich. Biggest complaint is the internet/wifi was horrible and wasn’t connecting. When I went down to the front desk to ask for help, the woman was extremely rude and dismissive. She said that because the hotel was fully booked, that’s probably why the internet wasn’t working and I would have to deal with it. When the Internet did finally work, they have strict parental controls on the WiFi. I was trying to watch YouTube podcast and then tried Netflix (nothing inappropriate) and most of the videos or shows weren’t showing up. But if I used data from my phone it worked just fine. Everything else was adequate but I probably wouldn’t stay there again.

Loved the room and beautiful balcony! Breakfast was delicious! Close to downtown for restaurants. Beds were super comfortable. Would stay there again!

The only issue I had with this property was that you can’t check in or out on the premises. They have another hotel that operates this one you have to go to for any staff assistance. It’s a very short walk or drive but kind of inconvenient. The restaurant is also at the other hotel but the breakfast they offer is reasonably priced and the food is good quality. The rooms were clean but small. We booked the largest family sized rooms with 2 beds. When we checked in, one of the beds was a pull out sofa. The listing was a bit misleading in that way.

The service, rooms and food are always first class. Love this place.