Skip to Main Content.
List your propertySupportTrips
Member discount illustration

Members save 10% or more on over 100,000 hotels worldwide when you’re signed in

Sign in
Learn about Expedia Rewards
Feedback

The Guesthouse by the Hey Hotel

3.0 star property
Central hotel connected to a shopping centre in Interlaken with a restaurant

Choose dates to view prices

Photo gallery for The Guesthouse by the Hey Hotel

Superior Double Room
Daily buffet breakfast (CHF 25 per person)
Standard Double Room | Bathroom
Standard Double Room
Family Quadruple Room | Bathroom
In the heart of Central Interlaken, The Guesthouse by the Hey Hotel offers a vibrant atmosphere with an art gallery on site and a shopping mall for endless exploration. Enjoy in-room WiFi, dine at the restaurant or unwind at the bar, all while taking advantage of free bicycle rentals and tour assistance to explore nearby Mystery Rooms. With helpful staff receiving top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Free WiFi
  • Restaurant
The current price is €203
includes taxes & fees
17 Oct - 18 Oct

Room options

Check availability for these dates

Tonight

Sep 17 - Sep 18
Check availability for tonight Sep 17 - Sep 18

Tomorrow

Sep 18 - Sep 19
Check availability for tomorrow Sep 18 - Sep 19
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.4 out of 10
Very good
(22 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
High chair
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
High chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

7.2 out of 10
Good
(14 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Fan
Private bathroom
Daily housekeeping
In-room safe
High chair
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Family Room

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located near a boardwalk, The Guesthouse by the Hey Hotel is in Central Interlaken neighbourhood and is connected to a railway/underground station. Mystery Rooms and First Station are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Thun and Lake Brienz. Jungfrau Park and Bussalp are also worth visiting. Make sure you don't miss outdoor adventures like skydiving, hiking/biking trails and mountain climbing.
Visit our Interlaken travel guideOpens in a new window
Map
Höheweg 7, Interlaken, 3800

What's nearby

  • Hoeheweg - 2 min walk - 0.2 km
  • Alpine Garden - 5 min walk - 0.5 km
  • Mystery Rooms - 8 min walk - 0.7 km
  • Interlaken Casino - 8 min walk - 0.7 km
  • Interlaken Ost Ferry Terminal - 17 min walk - 1.5 km

Getting around

  • Interlaken West Station - 6 min walk
  • Bern (BRN-Belp) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Schuh - Grand Restaurant - ‬2 min walk
  • ‪Hüsi Bierhaus - ‬1 min walk
  • ‪Azzurra Bar Gelateria - ‬3 min walk
  • ‪Layali Beirut - ‬3 min walk

About this property

The Guesthouse by the Hey Hotel

Hotel near Mystery Rooms
Take advantage of an art gallery on-site, a shopping centre on-site and a bar at The Guesthouse by the Hey Hotel. Free in-room WiFi, with a speed of 50+ Mbps, and a restaurant are available to all guests.
Additional perks include:
  • Buffet breakfast (surcharge), free bike hire and luggage storage
  • A nature reserve, a front desk safe and tour/ticket information
  • A banquet hall, a 24-hour front desk and 3 meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 60 rooms include amenities, such as free WiFi, safes and sound-insulated walls. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Heating and fans
  • Highchairs, daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 15 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Shopping centre
  • Ski passes
  • Ski storage

Family friendly

  • High chair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

The check-in location differs from the property location; go to: [Höheweg 7, 3800 Interlaken]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April to 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 per person
  • Nearby parking fee: CHF 15 per day(7 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Parking height restrictions apply

Property is also known as

The Guesthouse By The Hey
The Hey Hotel Guest House
The Guesthouse by the Hey Hotel Hotel
The Guesthouse by the Hey Hotel Interlaken
The Guesthouse by the Hey Hotel Hotel Interlaken

Frequently asked questions

Is The Guesthouse by the Hey Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Guesthouse by the Hey Hotel?

As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at The Guesthouse by the Hey Hotel on 17 Oct 2025 start from €195.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Guesthouse by the Hey Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at The Guesthouse by the Hey Hotel?

Checkout is at 11:00 AM.

Where is The Guesthouse by the Hey Hotel located?

Located in Central Interlaken, this hotel is within a 10-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz is 1.8 mi (2.8 km) away. Interlaken West Station is 6 minutes by foot and Interlaken West Ferry Terminal is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Guesthouse by the Hey Hotel Reviews

7.6

Good

8.2

Cleanliness

7.2

Amenities

8.4

Staff & service

8.0

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 111 out of 313 reviews
Rating 8 - Good. 97 out of 313 reviews
Rating 6 - Okay. 48 out of 313 reviews
Rating 4 - Poor. 35 out of 313 reviews
Rating 2 - Terrible. 22 out of 313 reviews

Reviews

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place, great location.
Stayed 1 night in Aug 2025

8/10 Good

Bikash

Liked: Cleanliness, staff & service, property conditions & facilities
Great, loved this place. Location is great!
Stayed 3 nights in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal for our stay
Stayed 6 nights in Aug 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scrambled eggs, great breakfast, close to trains
Stayed 4 nights in Sep 2025

8/10 Good

Nihad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in the center of the city.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff was extremely courteous. Walkable to most attractions. Would highly recommend.
Stayed 2 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with nice clean rooms. The breakfast the next day offered so much variety and was so good. Staff was great and helpful also! 10/10 recommend.
Stayed 2 nights in Sep 2025

8/10 Good

David

.
Stayed 3 nights in Sep 2025

8/10 Good

Dzmitry

Liked: Cleanliness, staff & service
The location of the hotel is in a great area, located in the heart of the city. Everything close by. The rooms on the other hand were tiny and the beds were uncomfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Gaurav

Liked: Cleanliness, amenities, property conditions & facilities
The room service didn't clean the room even once during the 5 days stay even when reminded on the front desk. Location is great though for commute, grocery and restaurants.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane Marie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a pleasant stay at the Hey Hotel. The staff were welcoming and very helpful (especially PASCHAL, Andrew and Olivier). the room was clean and comfortable. The only thing I would suggest is adding better lighting in the loft area. Overall, a great experience and we would stay there again.
Stayed 2 nights in Aug 2025

6/10 Okay

Joshua

Liked: Cleanliness
Disliked: Amenities
This property is all about their location close to train, stores and places to eat.. Nice facilities overall but the value is kind of poor for the high cost. If we were to do it again we would stay in another smaller town nearby.
Stayed 1 night in Aug 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy access to train station..but needs a bigger fan atleast room a bit warm
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Disliked: Amenities
Room is ok but for the price I paid I expected more. No kettle and no microwave. Room is hot, the fan is noisy
Stayed 2 nights in Sep 2025

10/10 Excellent

Bhagwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neatly maintained
Stayed 2 nights in Jul 2025

6/10 Okay

Naveen

It was hot summer and room didn’t have AC
Stayed 5 nights in Aug 2025

4/10 Poor

Faiza

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has no Ac no phone in room to contact front desk no fridge price very high no amenities
Stayed 3 nights in Aug 2025

2/10 Terrible

Pranav

Disliked: Cleanliness, staff & service, property conditions & facilities
Entered the room to find out the sink was not passing water. A person came to fix it and removed the sink button and did some temperate fix. Totally pathetic experience. Wasted 2 hours. In terms of daily room cleaning, no bedsheet changes just folding the blanket. Even the stains on the bedhsheet remained as is.
Temporary fix wi to bucket that too bad
See the condition of sink
Stayed 6 nights in Aug 2025

6/10 Okay

michele

Liked: Cleanliness
The hotel was nice got very hot and only supplied a fan. Overall location was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Genevie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and modern appeal. Checkin was easy and the staff was very pleasant.
Stayed 3 nights in Apr 2025

8/10 Good

Jagadesh

Liked: Cleanliness
Room was clean
Stayed 1 night in May 2025

8/10 Good

Maartje

Clean room
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific Location

We had a speedy checkin with welcoming reception staff. The hotel location was ideal for our short stay in Interlaken. The room was basic but comfortable and clean. Although the rooms are not air-conditioned we appreciated the provision of a fan in the room. We're happy to recommend based on our experience.
Stayed 1 night in Jun 2025

8/10 Good

Larry Vic

Liked: Cleanliness, staff & service, amenities
We were upgraded to a higher floor. No view though. No AC. fan provided Breakfast was grossly expensive. 5 stars to the staff. Super welcoming and helpful. Discount on parking
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near interlaken West, excellent bus system that is free locally. Clean. Will be hot if it’s a warm night! Just has a fan.
Stayed 1 night in Jun 2025