Irenental Holidays

The room is okay but the guy at the front desk when we arrived (on a skinnier side with parted hair with a some length) is quite rude and cold. He is not very accommodating and not friendy at all. Furthermore I do feel that we didn't get the room we booked for, we all booked the room as the other parties in our trip but our room did not have a coffee machine because according to him, it's the type of room we booked (does not make sense because all room were booked together and all the same type in Expedia). The other staff are nice and friendly except for the guy who checked us in. Room and service could be improved for sure.

The clean room, the attentiveness of the staff, and the hotel's location were all excellent.

Clean, modern rooms, friendly/ helpful reception staff. Quite well placed, we walked everywhere in Vienna from here but it isn’t the most central. Nice area, felt safe, there was a spa but we didn’t use, breakfast was expensive so we ate locally. Would stay again

Good size room. Beds were able to function as two separate beds

Great location. Room was clean.