Irma Holidays

Fantastic breakfast, great location and very friendly staff

The room was comfortable and the bathroom nice. The hallway was a bit noisy in the morning as the cleaning staff went about their business - not really able to sleep in. breakfast was really good. Front desk staff nice. Staff in the spa was not helpful or friendly - in my opinion, a phone call should not take priority over three couples standing in line. But generally, a very good place to stay.

I would have to give this hotel a mixed review. The reception staff, pool and breakfast were wonderful, but there were some issues with the room. The air conditioning only worked intermittently and not during the night and when my bed collapsed during the night (a pull out bed to make up a triple room), instead of receiving an apology, I was asked not to ‘jump on the bed.’ I’m a 51 year old woman and unlikely to do this! Also we hired 3 bikes which were not in good condition with poor brakes.

I had the most incredible stay at this hotel in Milan. The staff truly made me feel like family from the moment I arrived. They went above and beyond with every request I had, no matter how big or small, and did it all with kindness and professionalism. I honestly can’t say enough good things…the level of care and attention was unmatched. This is the kind of service that makes you want to return again and again.