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Reviews of Pension Europa

2 out of 5
Pension Europa
Avenida Iparralde, 59, Irun, Gipuzkoa

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 49 reviews" "
Rating 8 - Good. 22 out of 49 reviews" "
Rating 6 - Okay. 10 out of 49 reviews" "
Rating 4 - Poor. 6 out of 49 reviews" "
Rating 2 - Terrible. 4 out of 49 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Karsten

Stayed 1 night in Mar 2023

4/10 Poor

CARLOS

Stayed 1 night in Sep 2022

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 1 night in Feb 2022

6/10 Okay

Brian

Disliked: Property conditions & facilities, room comfort
Average
Booked this hotel as my wife and l were starting the Camino Norte from lrun and all municipal Albergues were closed - blame covid! Our room was very dated and at best average, but for €112 for one night was overpriced. It was literally beside a main train line and it was noisy! OK for what we needed but not worth what we paid.
Stayed 1 night in Aug 2021

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect 1 night stay
We spent 1 night in Irun on our way to Valladolid. The hotel is ideally located near the French borders and next to some bars and restaurants. Located on a small square with car park minutes away from Irun city center it is the ideal location for a good night rest.
Stayed 1 night in Jun 2020
Response from RECEPCION on 13 Aug 2020
Thanks for your opinion

2/10 Terrible

Harry, Gloucester

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at midnight to find the hotel closed for repairs. Fortunately I speak Spanish and spoke to a local at a nearby cafe who told me to speak to staff at a nearby hotel the Aitana. I went there and they had my booking. I had to pay extra for my pets because they were not on my booking. Very poor. No signs on the front of the Pension Europa hotel saying to go to another hotel. If I could speak Spanish I would of been sleeping in my car with my partner and pets. Very poor Expedia.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irun Hotel
Simply staying quickly here because this is where our train stopped. And then we continued on to start our hike on the Camino northern route.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price was appropriate for the room and location
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient and close to the Hendaye train station.
Stayed 1 night in Oct 2018
Response from Hector on 18 Oct 2018
Thank you for your comment !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2017

6/10 Okay

junko

Disliked: Cleanliness, property conditions & facilities
安っぽいのに高い
Stayed 1 night in Nov 2023

10/10 Excellent

Guillaume

Stayed 1 night in Feb 2023

10/10 Excellent

Carlos Norberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, bonito, barato
El hotel Europa, aunque es básico, es confortable y muy limpio. No tiene ascensor. Pero se puede ir bien por las escaleras. Descanso asegurado para un viaje corto. Lo Justo y necesario en servicios y la disponibilidad del bar al lado del hotel.
Stayed 1 night in Oct 2022

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La habitación limpia y sencilla. Para el aseo personal y dormir más que suficiente. Por la parte que da por detrás del parque infantil junto al rio hay parking gratis.
Stayed 3 nights in Aug 2021

6/10 Okay

Tatiana

Liked: Cleanliness
Chambre propre, équipée d’une tv. Pas de frigo et un ventilateur très bruyant (impossible de dormir avec). Petit déjeuner très basique avec des produits sans grande valeur. Idéal pour étape sans plus.
Stayed 1 night in Aug 2020

8/10 Good

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from RECEPCION on 13 Aug 2020
Muchas gracias por su valoración!

4/10 Poor

Michel

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Très déçu..la photo de l'établissement n'a rien à voir.l'hôtel est situé contre le chemin de fer à l'arrière et devant c'est une place où rivalisent les clochards avec leurs chiens et la police qui guette les automobilistes qui viennent stationner pour verbaliser
Stayed 1 night in Jul 2020
Response from RECEPCION on 13 Aug 2020
Dommage pour votre sejour..Merci pour votre opinion

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from recepcion on 20 Aug 2020
gracias por su valoracion

6/10 Okay

Séverine, Montagnac

Travelled with family
Liked: Cleanliness, staff & service
Emplacement proche d'Hendaye et des commerces frontaliers d'Irun. Restaurants proches
Stayed 1 night in Oct 2019

6/10 Okay

Staffan

Liked: Cleanliness, staff & service
Promenadavstånd till Frankrike ger det viss atmosfär.
Stayed 1 night in Sep 2019

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with pets, Travelled with partner, Travelled with group
Disliked: Staff & service
Repas décevant en quantité et en qualité. Propreté a revoir dans le couloir, la cage d'escalier et les chambres.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2017

8/10 Good

Thierry

Liked: Cleanliness, staff & service, room comfort
très belles région à visiter .
bonjour,nous avons eu une chambre qui donnais sur la gare et les train circule jusqu'a 1h30 du matin puis les gens parlent très fort et les chambres ne sont pas sonnorise le lit est très douillet. le personnel est très accueillant.
Stayed 4 nights in Aug 2019
Response from Recepcion on 2 Oct 2019
Merci pour votre opinion

4/10 Poor

Vandergucht

Disliked: Cleanliness, property conditions & facilities, room comfort
Niet ok
Weinig tot geen comfort in een onveilige buurt.
Stayed 1 night in Jul 2019
Response from Reception on 9 Aug 2019
Thanks for your opinion!

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

10/10 Excellent

AK, 日本

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
受付がどこにあるか分からなかった。そばのbarで尋ねたら、ひとなつっこく教えてくれた。となりのとなりのとなりのレストラン（別のホテル）の受付に招かれた。 部屋はとても広く、美しい。ベッドメイキングもすばらしい。バスタブがあって気持ちよい。部屋から、バスクの山々とバスク鉄道の駅が見えた（これはたまたま隣の建物が再建中で存在しなかったから。 本当に国境のそばで、徒歩で橋でフランスにいける。hendaye、その他バスク地方の観光にもよいし、バスク鉄道の駅もそばなので、hondaribia、sansebastianへの観光にも使える。立地がよい。 この地方はホテルが高めだが、ここはリーズナブルだ。 レストランも使いやすい。朝食は6時から。これもいいね。
Stayed 2 nights in Jul 2019

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Jordi

Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Kike, Gijón

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo para cortas estancias y muy limpio. Sitio con buena comunicación.
Stayed 1 night in Dec 2018

8/10 Good

Birte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pænt og ikke mere, lige op ad en togstation
På vej på caminoen mod Bilbao var det ok, kun til en overnatning, ingen hygge steder i nærheden
Stayed 1 night in Sep 2018
Response from Hector on 29 Sept 2018
Gracias por su comentario.

10/10 Excellent

hernani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Reception on 3 Aug 2018
Gracias por su valoración!

8/10 Good

Andres

Liked: Cleanliness, property conditions & facilities, room comfort
Perfectamente recomendable.
Pasar el día para coger al día siguiente el TGV. La habitación espaciosa y con terraza. Precioso paseo hasta el puerto y playa de Hendaia. A un paso de la estación de tren de Hendaya. El coche lo dejamos en el parking, cubierto y vigilado, durante toda la estancia en París.
Stayed 1 night in Jul 2018
Response from Reception on 5 Aug 2018
Muchas gracias por sus comentarios Andres.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estancia corta pero muy agradable
Estancia corta pero muy agradable, buen punto de partida para realizar el camino del Norte
Stayed 1 night in Jul 2018
Response from Reception on 5 Aug 2018
Muchas gracias por valorarnos Joan!.

4/10 Poor

JL25, BESANCON

Disliked: Staff & service, property conditions & facilities, room comfort
HOTEL bruyant et non climatisé
Chambre à moins de 10m de la gare d'IRUN. Pas de climatisation. Petit déjeuner très light pour le prix payé. Parking voiture excessif.Piscine introuvable. Je ne recommande pas du tout cet hôtel. Seul point positif : les chambres sont propres mais très vieilles .
Stayed 1 night in Jul 2018
Response from Reception on 3 Aug 2018
Bonjour: merci pour votre valoration.Votre opinion est trçés important pour nous.En effect, nous n´avons pas aucune piscine et nous ne publicitons pas notre etablisement avec piscine....si vous trouvez cette afirmation, prière de nous la transmettre.Merci

6/10 Okay

Greger

Liked: Cleanliness, staff & service
Var bara på genomresa. Sov här i en natt. Litet krypin med fyra sängar. Vackert område av Spanien.
Stayed 1 night in Jul 2018
Response from ESTEBAN on 29 Jul 2018
Thanks gor value us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
He estado de lujo
Me ha encantado por su ubicacion,al estar pegado a hendaya
Stayed 1 night in Jun 2018
Response from ESTEBAN on 16 Jul 2018
Muchas gracias por su comentario! Saludos

2/10 Terrible

LENIN JOSE

Disliked: Staff & service, property conditions & facilities, room comfort
Completamente insatisfecha
Se tomó este hotel por las fotos que tenía en la foto salía una piscina in hotel grandote al fondo Pero no es así es más El pequeño sin piscina sin nada Esa foto es engañosa llamé Asu call center y el señor yo te la.com y dice que si no estoy satisfecha que salgamos el hotel y busquemos otro cosa que me pareció una falta de respeto he enviado mi queja Tala página correo de servicio al cliente que me indicaron Y hasta ahora no me ha respondido Consideró que es una falta de respeto poner una foto que no es y una falta de respeto el señor del call center que me diga que si no está satisfecha salga
Stayed 1 night in Jul 2018
Response from ESTEBAN on 14 Jul 2018
Hola, muy buenas: gracias por sus comentarios.La foto a la que se refiere está tomada con el hotel de fondo y lo que se ve en ella es un parque infantil con juegos.El suelo es de color azul...quizás lo ha interpretado como que se trataba de una piscina. Saludos cordiales

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2018
Response from ESTEBAN on 14 Jul 2018
Gracias por su valoración.Un saludo

8/10 Good

Edouardo

Stayed 1 night in Jul 2017

6/10 Okay

Carmen, Galicia

Disliked: Room comfort
Un hotel de paso
Nos pareció caro para lo que realmente ofrece. Está bastante aislado, junto a la frontera, a 15 minutos de San Sebastián. Limpio, tranquilo pero con mantenimiento algo deficiente: dos ventanas no tenían manilla, varias luces no funcionaban. No tiene ascensor. El desayuno muy bueno pero en general caro, es una cafetería y vas pidiendo. El personal muy atento. El aparcamiento en la calle no es un problema pero es regulado, lo que te obliga a estar pendiente de poner el ticket. Una opción de hotel de paso, para una noche.
Stayed 1 night in Aug 2017

2/10 Terrible

Romain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne pas réservé ici
Pas d acceuil a l hotel meme, ma chambre pas prete quand nous sommes arrivés environnement tres sale et bruyant parking pas au abord de l hotel.sejour detestable
Stayed 1 night in Jul 2017

6/10 Okay

IÑAKI, TOLOSA

Disliked: Property conditions & facilities, room comfort
Se puede decir que tiene sobre todo una cosa muy mala. Las paredes son de papel y te das cuenta absolutamente de todo lo que pasa a tu alrededor. El Baño es mejorable también...
Stayed 1 night in Jun 2017