Outdoor pool, pool loungers
Check availability

Reviews of Trinidad Suites Johor, Trademark Collection by Wyndham

3 out of 5
Trinidad Suites Johor, Trademark Collection by Wyndham
Persiaran Puteri Selatan Puteri Harbour, 204, Iskandar Puteri, Johor

Reviews

8.2

Very good

Rating 10 - Excellent. 17 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 9 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.2/10

Cleanliness

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Johan

Stayed 2 nights in Apr 2024

6/10 Okay

Val

Stayed 7 nights in Feb 2024

6/10 Okay

Fedora

Stayed 1 night in Feb 2024

8/10 Good

JI

Stayed 21 nights in Jan 2024

8/10 Good

mohd

Stayed 2 nights in Dec 2023

10/10 Excellent

LIAN

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Juliet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Ah

Stayed 1 night in Nov 2023

6/10 Okay

Alan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Desmond

Travelled with group
Liked: Room comfort
Spacious Room
Spacious room, big and comfortable bed. Would be great if they can provide more TV channels and clean the room daily.
Stayed 2 nights in Oct 2023

6/10 Okay

Adam

Liked: Cleanliness
Fine for a quick stay, but needs improvement
The Trinidad Suites are at the lower end of a 3-star rating. Whereas the facilities are serviceable and the staff friendly and helpful, the property needs quite a bit more upkeep. Small attention to details will go a long way; for instance.... at the pool, tighten up the wobbly ladder, clean the glass at the edge of the infinity pool so that swimmers can enjoy a view of the harbour rather than look at foggy stained windows, and maintain an adequate supply of towels... at the dining area, if you want your patrons to enjoy an open air breakfast with a nice view, don't leave bags of dirt piled up by the windows leftover from some terrace landscaping job that's probably taking longer than necessary to complete... in the lift lobbies, clean up the facades of the utility closets so that guests don't feel like they've entered a work zone on the way to their rooms... in the rooms, make sure toilet seats aren't yellowing and falling apart, and clean the aircon units so that the air is not so musty. Overall, the hotel will be fine for a 1 or 2 night stay, but it's already suffering from a lack of care and you definitely feel it.
Stayed 1 night in Oct 2023

4/10 Poor

Angeline

Liked: Cleanliness
Difficult to communicate, all are Indonesian, don't like, because hv communication problem, not very happy with their service, Im so sorry
Stayed 3 nights in Sep 2023

8/10 Good

Anthony

Stayed 1 night in Sep 2023

8/10 Good

Neng

Stayed 1 night in Sep 2023

8/10 Good

Daniel

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Hotel has a great location, rooms are large and offer great value for money. The quality standard is reflected in the price, so don’t expect 5 star standards
Stayed 1 night in Aug 2023

10/10 Excellent

Dale

Stayed 2 nights in Aug 2023

10/10 Excellent

Hairulnizam

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a short one day stay and we were surprised with the room size and cleanliness. Check in was a breeze. Breakfast could have a better spread and location requires a transport to reach. Otherwise, a very good value hotel. Recommended.
Stayed 1 night in Jul 2023
Response from Syafiq on 16 Jul 2023
Thankyou for your kindness review :)

10/10 Excellent

YEO

Stayed 1 night in Jul 2023

10/10 Excellent

yong yong

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Surroundings are a bit run down. Property is well kept. Great value for money
Stayed 2 nights in Jul 2023

8/10 Good

J

Stayed 4 nights in Jul 2023

8/10 Good

HAMDAN

Stayed 2 nights in Jul 2023

10/10 Excellent

Sim

Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

should have at least provide face towels..not much activities around the area..
Stayed 1 night in Jun 2023

8/10 Good

Elizabeth

Stayed 2 nights in Jun 2023

10/10 Excellent

Fraser

Stayed 2 nights in May 2023

8/10 Good

Kah Fook

Business traveller
Liked: Cleanliness, amenities
Pro : large room Con : mold in shower room wall and property a bit run-down.
Stayed 1 night in Mar 2023

10/10 Excellent

Charlie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. But swimming pool does not provide towel, so always encounter wet flooor in the lift as people are going back to the room from swimming pool with wet suits.
Stayed 1 night in Mar 2023

8/10 Good

SEBASTIEN

Stayed 3 nights in Feb 2023

10/10 Excellent

LEE YONG

Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Serviceable apartment. Would come back.
Very big space for our family. Reception was extremely responsive. Requests for towels and toilet paper were met within 15 minutes or less. Cleanliness is serviceable and decent - e.g. sheets are not pristine white but they clearly have been cleaned. Toilet floor is dry and clean but one or two spots in the bowl. Breakfast buffet was good for the price. Only downside was we arrived after 3pm but wasn't able to check in till after 4.30pm as the room was still being cleaned. Overall, would go back again.
Stayed 3 nights in Dec 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Much better condition during Somerset days
Comparinh to how it was before Covid when it was Somerset, the condition has gone downhill, things like - air-conditioning not cold - stinky towels - yellow stains on some fabric stuffs - stinky blankets - kitchen tap almost coming off from the sink
Stayed 1 night in Dec 2022

10/10 Excellent

Lee Kong

Liked: Cleanliness, amenities, property conditions & facilities
The oven and the television were not functioning properly
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Very nice apartment
Very nice and comfortable apartment in a convenient location, close to Legoland. Friendly staff.
Stayed 1 night in Oct 2022

10/10 Excellent

Vivek M

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to unwind and relax ! Definitely will be back ! Staff were friendly and helpful !
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Sunday Stay
Not a pleasant stay. Checkin night time and left room to look for dinner, we came back to the room it was almost midnight, found stains on the bedsheet, pillow cases and blanket, bed linen show sigh of yellowish, pretty disgusting, it was late, no chance to call house cleaning to change it. We hv requested but front desk said room don’t provide hand towel and floor rug. Staying at 3rd floor, In the morning get to hear Lorry engine on n off for hours!
Stayed 1 night in Jul 2022
Response from Sam on 23 Jul 2022
Dear Guest, Thank you for your valuable review and feedback. We truly appreciate your time taken to share your experience with us. Firstly we do apologize on the unpleasant experience you had with our Housekeeping services i.e. the stains on the bed sheet, pillow cases and blanket. We will surely share this with the team and take corrective measures. Receiving constructive feedback on our products and services helps us to maintaining our standards. Once again, thank you for the feedback and we look forward to welcoming you back at Trinidad Suites Puteri Harbour. Sammathen Hotel Manager Trinidad Suites Puteri Harbour

6/10 Okay

Tang

Travelled with family
Place after changing a management not in good maintenance
Stayed 2 nights in Jun 2022
Response from Sam on 29 Jun 2022
Dear Tang, Thank you for taking the time to review and feedback to us on your recent stay. We truly apologize on the unpleasant experience you had with us. We will follow thru with our maintenance program which in place to ensure the facilities and product are kept well. We do hope that this will not prevent you from visiting us again in the near future. Sammathen Hotel Manager Trinidad Suites Puteri Harbour

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Excellent property
We had an amazing one night stay in a standard room. Check in was fast, room is spacious and clean. For the price I paid overall I'm satisfied with the services.
Stayed 1 night in May 2022
Response from E-commerce Manager on 30 May 2022
Dear guest, thank you so much for taking the time to leave us a 10 rating - it's much appreciated! We’re so glad to hear that you enjoyed your stay. We Look forward to seeing you again soon. Have a great day ahead!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Awesome hotel, good to stay
Good place ...surely will repeat if we're going to Johor😊
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Très bon rapport qualité prix. pas de restaurant sur place mais du choix tout autour. très bien
Stayed 19 nights in Feb 2023