Islas del Ibicuy Department Holidays

Online it really did look better than it was. I read those reviews and thought how bad could it be. When I checked in it was not good at all. But the staff were so accommodating in trying to change rooms. There are rooms that are refurbished and those that are not. When I got a refurbished room it was a much better experience. The staff were the best part for me but otherwise I will never stay there again because it just wasn't my type of hotel. I realize that I can't just go by photos anymore.

Excelente!! Me encantó todo. El lugar hermoso, muy buena ubicación y limpieza. Gracias a Angibel por su dulce atención. Un lugar soñado.

If you do not get a renovated room go somewhere else, wall paper was coming off, curtains were dirty. Staff was nice but said they did have any other rooms. This is after I wrote to the hotel booking manager and spoke with them, ( they would do what they could but would not guarantee it, the room was over 440 USD. Insulting my guess it was 1 star maybe! Don’t trust until you they have 100% renovations done., next booking was a renovated room. Was wonderful

To begin at the beginning The hotel was directly next door to building which was being renovated The sound of jack hammers from 9:30 to 17:00 Monday to Friday and the occasional Saturday made the room between these hours unusable When approaching the reception staff I was completely dismissed. Expedia’s AI chat bot offered no assistance but to tell me to speak to reception and they had tried to speak to reception but couldn’t get through If a hotel is next door to a building site I think at the very least some pre-warning is in order Not to discover the issue when you get there and be told leave and make other arrangements or just shut up and put up with it.